Becky Stenson | Page 18

First Class Personnel were all professional and approachable. I hadn’t purchased a vehicle in 17 years and was dreading the experience. All for nought; Joe was l Personnel were all professional and approachable. I hadn’t purchased a vehicle in 17 years and was dreading the experience. All for nought; Joe was lots of fun! Also - the Lexus of Wayzata team has been just as attentive post-purchase. More

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So satisfied We have always been so satisfied with the sales and service reps. at the Wayzata Lexus dealership. This is our four Lexus - three RXs - and now our f We have always been so satisfied with the sales and service reps. at the Wayzata Lexus dealership. This is our four Lexus - three RXs - and now our first NX. Gerald was wonderful to work with again and Christopher, the tech guy, and Becky S. who did our closing and all the necessary paperwork, were so thorough in their explanations and patient with us when we had to plead ignorance. Thanks once again for such a pleasant buying experience. More

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Great service, great experience Lexus of Wayzata gave us a great experience. Gerald Franti did an awesome job. He is knowledgeable, personable, and considerate of the buyer's require Lexus of Wayzata gave us a great experience. Gerald Franti did an awesome job. He is knowledgeable, personable, and considerate of the buyer's requirements. Not pushy. Becky Stenson was a joy to work with as well. Overall an unusually pleasant car buying experience. More

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Great Experience The entire Lexus Wayzata team is outstanding! Very professional, fair. I purchased a CPO from John Mac, and he is a class act, great negotiator, pre The entire Lexus Wayzata team is outstanding! Very professional, fair. I purchased a CPO from John Mac, and he is a class act, great negotiator, pressure free, honest guy. I'd certainly recommend John, and the entire Lexus Wayzata team if you are in the market for a Lexus. More

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Pleasant and Personable! Great customer service! I came in and told them what I was looking for and they found exactly what I wanted. Before I took the car home I had noticed Great customer service! I came in and told them what I was looking for and they found exactly what I wanted. Before I took the car home I had noticed a couple detailing things and they fixed it all before I brought it home! They also talked me through a few features so I knew what to do before I left the lot! I know have exactly what I wanted! More

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Outstanding and pressure free This is my 5th Lexus and I love the experience and professionalism with Lexus of Wayzata every time. Gerald was knowledgeable, fair, flexible and prof This is my 5th Lexus and I love the experience and professionalism with Lexus of Wayzata every time. Gerald was knowledgeable, fair, flexible and professional. More

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Extraordinary and stress-free experience! We had the pleasure of working with Gerald on two transactions in the last month. Gerald provided exceptional, efficient and consistent customer servi We had the pleasure of working with Gerald on two transactions in the last month. Gerald provided exceptional, efficient and consistent customer service. Thank you!! More

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Made the deal in 5 minutes over the phone I had been researching RX 350's for several weeks and was looking for a good deal on a previous year, new vehicle. I called Lexus of Wayzata to inqui I had been researching RX 350's for several weeks and was looking for a good deal on a previous year, new vehicle. I called Lexus of Wayzata to inquire about a particular vehicle I was interested in. I gave them the stock # from their website. They offered a discounted price; I countered with the price I wanted to pay. Zach Polsfuss called back 5 minutes later and agreed to my price. Zach emailed me some paperwork to complete,. At this point it was about 3;30 in the afternoon. I told Zach I wanted to drive the vehicle to Duluth the next morning to pick up my son from college to surprise him. They had to get the vehicle from their Maplewood location. They had it fully detailed and ready to drive away when the dealership opened the next morning at 8:30. Zach greeted me when I entered the dealership and asked, "Do you want to see your new RX?" Of course, that was exactly what I had on my mind. Chris, the technology/delivery specialist showed me all the features I wanted to learn more about and tailored the training to my desired detail level. He had a great personality and shared in my excitement of picking up my first Lexus. Overall, it was a straight-forward transaction which allowed me to enjoy the experience of getting a really nice new vehicle. More

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Beyond superior care I knew the moment I spoke with Dave I was going to receive excellent care, professionalism and knowledge. Dave made sure that the car I leased was the I knew the moment I spoke with Dave I was going to receive excellent care, professionalism and knowledge. Dave made sure that the car I leased was the "right" one. From start to finish, including taking care of my previous car, the process was amazingly smooth. I can't say enough about everyone involved, the professionalism and the dealership which was spotless from showroom to workroom. I leased a Toyota every 3 years since 1985 and I am sorry that I didn't call on Lexus earlier. And now I am sold!! Between Dave and Danny, I learned what I needed to know about my car. And, of course, the offer comes from both of them to contact for any questions. Thank you, Lexus and Dave for this new and exciting experience. More

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They know what they are doing and friendly as well 2nd Lexus 460 certified with more options. Both are great touring cars. The only thing better than the car are the great people at Wayzata Lexus He 2nd Lexus 460 certified with more options. Both are great touring cars. The only thing better than the car are the great people at Wayzata Lexus Helpful, conversant , and pleasant Pat Bernklau, and office staff Becky. More

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