Belinda Frost
Belinda Frost at Spitzer Kia Cleveland

Belinda Frost | Page 5

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.7
105 Reviews
4.7

105 Reviews

Write a Review

105 Reviews of Belinda Frost

March 07, 2025

Dealership Rating
Employee Rating

The staff were nice and attentive. The people that helped me were great and were able to get me in the car I wanted! More

by kaylintloper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2025

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are glad that our team was both kind and helpful. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle!

February 19, 2025

Dealership Rating
Employee Rating

George Woods was the type of salesman I was looking for. My son was a first time car buyer and George made the process smooth even in sub zero weather. He was out there starting cars, scraping windows to More

by Kevin McLaughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Spitzer Kia Cleveland responded

Kevin, Thank you for taking the time to write this amazing review. Congratulations on the purchase of your sons new vehicle, we are honored that we were able to make his time worth the drive to our dealership. George will also be overly excited to hear you were so pleased with his wonderful customer service. We look forward to the next time we service your needs.

February 11, 2025

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Employee Rating

Just had my 15,000 mile maintenance done. Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed wit More

by marian.ster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review! Providing thorough and efficient service is so important to us, and we are glad that Belinda's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 21, 2024

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Employee Rating

This dealer is great. My service advisers are quick to get you in and out as soon as possible. The service department and sales staff answer all of your question and wor More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, James Martin

Nov 21, 2024

Spitzer Kia Cleveland responded

Richard, We are grateful for you leaving us this exceptional review! We are pleased to know that our team got you in and out as soon as possible and answered all of your questions. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 19, 2024

Dealership Rating
Employee Rating

I have always had a good experience when I visit Spitzer Kia West. Belinda Frost always goes above and beyond for us whenever we take our car in for service More

by Gkeipert18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Spitzer Kia Cleveland responded

We appreciate you for leaving Belinda this stellar review! We are delighted to know that she always goes above and beyond for you. If there is ever anything more that we may help you with please do not hesitate to let us know.

July 13, 2024

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Employee Rating

Great overall experience. Belinda Frost is the consummate professional in handling customers throughout their visit. More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2024

Spitzer Kia Cleveland responded

It is our honor to know your experience working with Belinda was absolutely met with the utmost highest standards, Jake! We are grateful for your recommendation to others as that is our biggest compliment as a team. We wish you safety in your travels!

June 04, 2024

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Employee Rating

Have had nothing but a great experience at this dealership. From leasing a brand new car to having my vehicle serviced. More

by blindmelon1341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Spitzer Kia Cleveland responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that you have had nothing but good experience's here. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 27, 2024

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Employee Rating

I find that my experiences at Spitzer Kia West have always met my expectations in the past and continue to look forward for more in the future. More

by TripleT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review about our team! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely!

May 21, 2024

Dealership Rating
Employee Rating

I always take my Kia to Spitzer for service even though there is a dealer close to me. The service is great, and my service person Belinda Frost is always on the ball. She gets me in and out as quickly a More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell

May 22, 2024

Spitzer Kia Cleveland responded

Thank you so much for your positive review, Richard! Offering quality and efficient service is so important to us, and we are glad that Belinda provided you with nothing less. Please drive safe.

May 20, 2024

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Employee Rating

Belinda Frost was freaking amazing, polite thorough and was there 10 hrs later when I picked it up.. A-1 service… More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review, Pete! We are delighted that Belinda took great care of your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if anything!

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