Belinda Frost | Page 4

Spitzer service techs are the best. Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!! Rachel was my tech and kept me well informed of the progress. She went out of her way to assist this “mature” lady. Thank you!! More

by R&L S Verified Customer Verified Customer

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Service was excellent. They even washed my front window on the inside!!the dealership manager made sure l was satisfied with the service They even washed my front window on the inside!!the dealership manager made sure l was satisfied with the service More

by Jkotsy1 Verified Customer Verified Customer

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Losing oil, proved to dealer three times. Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test Last visit lost a quart of gas in 300 mi Not correcting problem Taking me for a ride. On 3rd oil consumption test More

by KIMBUCKTWO Verified Customer Verified Customer

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Everytime I come here i have to sit for hours and they forgot to do my oil change that i had a appointment for at 3:00. forgot to do my oil change that i had a appointment for at 3:00. More

by Dachellehayes2 Verified Customer Verified Customer

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Belinda Frost is great to work with. She always is so responsive and takes great care us. She always is so responsive and takes great care us. More

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I went to the dealership for my 10am appt and was taken right away! Excellent service! Got in and got out in a timely manner! And most importantly a friendly staff! right away! Excellent service! Got in and got out in a timely manner! And most importantly a friendly staff! More

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Good freindly and person checking me in was fast friendly and explained everything well andproffesional and explained everything well andproffesional More

by tpatricy Verified Customer Verified Customer

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If you're really serious about buying a vehicle it truly is the place to be right there they're very courteous and they will help you is the place to be right there they're very courteous and they will help you More

by NUPANUP8642 Verified Customer Verified Customer

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They did a great job helping me out . I would recommend them to every one I would recommend them to every one More

by DANFORTH8 Verified Customer Verified Customer

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I recently purchased my new car from Spitzer Kia Cleveland, and I couldn’t be more thrilled with the entire experience! I actually went in to get warranty work completed, and started out in deep con Cleveland, and I couldn’t be more thrilled with the entire experience! I actually went in to get warranty work completed, and started out in deep conversation with Belinda Frost (whoop, whoop!!) in the service department. She was so explanatory in what was being done with my vehicle and how long the process was going to take. So during my wait time, I asked to talk to a sales rep, which she got for me! From the moment I walked in to that side of the house, I was greeted by a warm and professional team who made me feel valued as a customer. Special shoutout to George Woods who went above and beyond to ensure I found the perfect car for my needs. The dealership itself is clean, well-organized, and has an impressive selection of vehicles. I appreciated that they listened to what I was looking for and didn’t try to upsell me on anything I didn’t need. The entire process, from test drive to final paperwork, was smooth and transparent. They were patient with all my questions and made sure I understood every step. The financing process was equally stress-free. Mike Mansour (10/10 recommended) took the time to explain all my options. I didn’t feel rushed or pressured at any point, which made a huge difference. If you’re looking for a dealership that values its customers and offers top-notch service, look no further than Spitzer Kia Cleveland. I’m absolutely in love with my new car and will definitely return for future purchases. Highly recommend!!! More

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