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Ben Buchanan
Ben Buchanan at Wayne Akers Ford

Ben Buchanan | Page 43

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7
691 Reviews
4.7

691 Reviews

Write a Review

691 Reviews of Ben Buchanan

May 01, 2023

Dealership Rating
Employee Rating

Great Service always. Thank Yovonne and your staff. I appreciate all your help to take care of my Vehicle needs. More

by TNC_1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Yerika Villa, Yankiel Vilches , Erik Hoffman

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April 29, 2023

Dealership Rating
Employee Rating

Ben was great to deal with and kept me informed every step of the way. Jesse did a great job diagnosing my truck and working on it More

by Ejsinvest2
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Guajardo, Erik Hoffman

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May 01, 2023

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 28, 2023

Dealership Rating
Employee Rating

Professional, busy but had time for my concerns. Was ready when I needed it and made pick up easy More

by WILLOBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Yerika Villa, Theresa Jardin , Jesse Guajardo, Erik Hoffman

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May 01, 2023

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 28, 2023

Dealership Rating
Employee Rating

Called and asked if I could come in to get a new battery and they told me to come on down and they put a new one in right away. Always been happy with the service. More

by JKRAMER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yankiel Vilches

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May 01, 2023

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 28, 2023

Dealership Rating
Employee Rating

Exelent fix and work in my ford edge I'm very happy with your job... More

by NESTORBG1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Theresa Jardin , Alex Hobgood

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May 01, 2023

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 25, 2023

Dealership Rating
Employee Rating

Went there for camera recall on Mustang 2017. Had to go back because camera stopped working. They reassured won’t happen again. It’s still happening time after time. My concern is I own another More

by Leonoragjakova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yankiel Vilches , Erik Hoffman

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Apr 25, 2023

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 15, 2023

Dealership Rating
Employee Rating

Great place, profesional, quick and good staff, No traffic, easy access, great communication. Good location More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2023

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 14, 2023

Dealership Rating
Employee Rating

It’s a happy dealership, fast service, everyone wants to help you when you drive up More

by Cleanduamond3187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid, Theresa Jardin, Christal Pruett, Khristian Ramirez , Jesse Guajardo, Alex Hobgood, Erik Hoffman, Joshua Nieves

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Apr 17, 2023

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 14, 2023

Dealership Rating
Employee Rating

Service was great , advice was free. Busy by busy but still had time for me More

by Nigel Hale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Toussanit , Erik Hoffman, Phillip Simon

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Apr 14, 2023

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 14, 2023

Dealership Rating
Employee Rating

Always a fast turn around for service . Easy drop off and pick for the vehicle. More

by VIVIANTREATPAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 14, 2023

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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