Ben Buchanan | Page 57

Ben was excellent with his assistance and service with my truck. The whole department should be commended for their quick and accurate work. I look forward to calling Ben and his team the next time I need s truck. The whole department should be commended for their quick and accurate work. I look forward to calling Ben and his team the next time I need service for my truck More

by John.Holford Verified Customer Verified Customer

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Ben Buchanan and service team are great. He is very considerate and goes the extra mile He is very considerate and goes the extra mile More

by Lorensheldone Verified Customer Verified Customer

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Couldn’t believe that I was able to get my repair done the next day and only had to wait an hour! Other dealers said it would take 3-7 days the next day and only had to wait an hour! Other dealers said it would take 3-7 days More

by kurtliz1 Verified Customer Verified Customer

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I didn’t purchase my vehicle from Wayne Akers Ford however Wayne Akers Ford was more than happy to help me with servicing my vehicle. however Wayne Akers Ford was more than happy to help me with servicing my vehicle. More

by JM Verified Customer Verified Customer

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They are very helpful. Answered all my questions. Very grateful they could drop me home and pick me up when work was done. Answered all my questions. Very grateful they could drop me home and pick me up when work was done. More

by Debbiedobears Verified Customer Verified Customer

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While Ben Buchanan is a delight to work with, your phone system is horrible, your mechanics couldn’t fix my problem, you had my car for 5 days without offering me a loaner which required me to spend more mo system is horrible, your mechanics couldn’t fix my problem, you had my car for 5 days without offering me a loaner which required me to spend more money than anticipated on a rental. Finally, this survey cares more about the number of words typed than what is being said. More

by bwaybabe522 Verified Customer Verified Customer

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Took my vehicle in for an oil change & tire rotation on 5/28. Also asked to check brakes & try & repair ashtray. My service rider B. Buchanan was courteous & nice. Well, the bad part is on Sunday, I notice 5/28. Also asked to check brakes & try & repair ashtray. My service rider B. Buchanan was courteous & nice. Well, the bad part is on Sunday, I noticed that one of my lug nut covers was damaged. Due to the holiday, I contacted my service rider & left voicemail on Tuesday. We spoke again I think on Thursday & I have not been contacted yet. My main concern is that the technician made the mistake, & to my knowledge didn’t let anyone know. More

by 33tds1 Verified Customer Verified Customer

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Excellent customer service. They have a shuttle that takes you home or work when you have to leave your car They have a shuttle that takes you home or work when you have to leave your car More

by Gpmosos25 Verified Customer Verified Customer

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Ben was great had back to back day appointments with two cars. He had us in and out with a 90 minutes each day for our 50k service! cars. He had us in and out with a 90 minutes each day for our 50k service! More

by bbattle223 Verified Customer Verified Customer

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You always give good quality work and amazing customer service here thanks to Frank for helping me out ! service here thanks to Frank for helping me out ! More

by ANDREW.410 Verified Customer Verified Customer

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