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Ben Buchanan

Overview Reviews (691) Inventory (479)

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Ben Buchanan

Ben Buchanan | Page 62

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

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4.7

691 Reviews

Overview Reviews (691) Inventory (479)

4.7

691 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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691 Reviews of Ben Buchanan

March 20, 2022

Dealership Rating

Employee Rating

Great customer service. Rides to work or home so you don’t have to wait. Ford pass money so last service was free. Rides to work or home so you don’t have to wait. Ford pass money so last service was free. More

by KIMBERLEY05

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 21, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 19, 2022

Dealership Rating

Employee Rating

Ben was excellent, always in contact with me to keep me updated about the repairs. Excellent work and fast. updated about the repairs. Excellent work and fast. More

by CMMC58

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 21, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 11, 2022

Dealership Rating

Employee Rating

Son profesionales mucho carisma ablan los dos hidiomas perfecto 👌 da gusto hir poraya buena la atención perfecto 👌 da gusto hir poraya buena la atención More

by MAURICIOZAPATA1974

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Yovonne Felix, Danielle Mcdiarmid , Jim Domino, Josue Galindo, Mariel Gonzalez, Alex Hobgood, Tracy Jenkins, Frank Nieves, Faith Vanhof

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Mar 11, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 10, 2022

Dealership Rating

Employee Rating

Ben in the service department was great and took care of all my needs. Thank you. all my needs. Thank you. More

by Miika

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 10, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 08, 2022

Dealership Rating

Employee Rating

Usually excellent but this time a couple needed service items were not done. I have to return to get them done. items were not done. I have to return to get them done. More

by SPRANKLEB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 08, 2022 -

Wayne Akers Ford responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 06, 2022

Dealership Rating

Employee Rating

I had a we owe you on my new Escape they ordered the part and replaced it. I have been always Pleased with Wayne Akers service, I wouldn't go anywhere else. and replaced it. I have been always Pleased with Wayne Akers service, I wouldn't go anywhere else. More

by PETER.SENFTLEBEN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Yovonne Felix, Diego Torres , Guy Michel, Pablo Roman, Faith Vanhof, David Willoughby, Laura

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Mar 07, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 05, 2022

Dealership Rating

Employee Rating

Very good Service and very professional staff. 👏 I was in for vehicle maitance this trip a d very pleased. 👏 I was in for vehicle maitance this trip a d very pleased. More

by LHPPDER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 05, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 26, 2022

Dealership Rating

Employee Rating

Thank you for continuing to try to solve the problem. X x x x x X x x x x More

by lippek

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mariel Gonzalez

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Feb 26, 2022 -

Wayne Akers Ford responded

February 26, 2022

Dealership Rating

Employee Rating

Very Great ,Friendly and Excellent Customer Service. Managers Lenny , Dave and Service writer Ben always out go of their way to make you feel comfortable and special. Highly recommend. Managers Lenny , Dave and Service writer Ben always out go of their way to make you feel comfortable and special. Highly recommend. More

by SCOTTBREEDEN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Lenny Bashford, David Heaston, Diego Torres, Russ Stegall , David Benjamin, Chris Evans

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Feb 26, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 25, 2022

Dealership Rating

Employee Rating

I received some excellent customer service when I was there. They went out of their way toakee feel special there. They went out of their way toakee feel special More

by GOLDENNUGGETSBD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Grosso

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Feb 25, 2022 -

Wayne Akers Ford responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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