Ben Carlson | Page 13

Service Best service you could ever ask for. Tom my service advisor's is extremely good at what he does. Mike zimmerman the mechanic number one Best service you could ever ask for. Tom my service advisor's is extremely good at what he does. Mike zimmerman the mechanic number one More

by MARK.DALL Verified Customer Verified Customer

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11 year old Toyota Tundra continues under warranty Josephine Nikolla, assistant service manager, hand held me thru a difficult problem with a replaced frame for my truck. The frame was still under war Josephine Nikolla, assistant service manager, hand held me thru a difficult problem with a replaced frame for my truck. The frame was still under warranty (sic) therefore there was no charge for the replacement. In addition, Ms Nikolla suggested additional parts to be paid by me for a discount over normal cost. Since the replaced parts were 11 years old, it represented a substantial discount versus regular costs. Fine job for the others who worked on the truck. I am a satisfied customer since 1985 of Wappingers Falls, New York dealership. Again, thank you all for the employees who worked on the truck that i did not mention. More

by Big Red Verified Customer Verified Customer

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Toyota 2013 Sienna Work-up Excellent service provided with follow-up, courtesy and care. Kathleen Crosbie and Ben Carlson did their absolute best to take care of a few issues Excellent service provided with follow-up, courtesy and care. Kathleen Crosbie and Ben Carlson did their absolute best to take care of a few issues stemming from our October re-call. They are truly model employees and should be highly commended for their efforts, professionalism and personal skills. Sincerely, Ed Mullaney More

by Ed Mullaney Verified Customer Verified Customer

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Evin was very responsive to my needs,Excellent service! Thank You!! Ben, Evin, and Church (technician)FAST! Efficient service! Very accommodating, paying attention to my needs! Very rare to find quality ser Thank You!! Ben, Evin, and Church (technician)FAST! Efficient service! Very accommodating, paying attention to my needs! Very rare to find quality service like this today,I will be back! More

by DAVEJWINGFIELD Verified Customer Verified Customer

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Recall Service Brought my 2009 Tacoma in for recall check of the frame. Kathleen Crosbie handled my initial servive. She explained the process completely and made t Brought my 2009 Tacoma in for recall check of the frame. Kathleen Crosbie handled my initial servive. She explained the process completely and made the arrangements for the inspection. One hour later, was on my way home as projected. Arrangements for new frame pending. More

by RNORCROSS Verified Customer Verified Customer

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Best dealership in Dutchess County ! I trust them to do the right thing, sell decent used vehicles and only service what is needed.have purchased many suv's over more than 20 years . I tr I trust them to do the right thing, sell decent used vehicles and only service what is needed.have purchased many suv's over more than 20 years . I trust Toyotas to be a excellant quality and longevity and that this the name I trust as well as DCH W.F. toyota , they have gone above and beyond for,my family More

by STARMOM Verified Customer Verified Customer

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Transmission service A simple transmission service on a Toyota could not be done correctly was left a quart short nearly cost me a lot of unnecessary and expensive repairs A simple transmission service on a Toyota could not be done correctly was left a quart short nearly cost me a lot of unnecessary and expensive repairs service was done on a Friday left ben Carlson a message on Monday morning and a week and a half later still waiting for a response or even an apology this isn't the first time I've had problems with the dealership but it will be the last time More

by joel rodriguez Verified Customer Verified Customer

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exceptional service I always have an excellent experience at DCH Toyota. This in my 5th lease at DCH. Everything is always wonderful, from the showroom to the service d I always have an excellent experience at DCH Toyota. This in my 5th lease at DCH. Everything is always wonderful, from the showroom to the service department. The shuttle driver Joey is also amazing. I enjoy my ride to work every time I drop off my car for service. The service department is always fast and efficient. I am always treated well when I walk through the doors. I will continue to go back lease after lease. Thank you DCH! More

by M Roberts Verified Customer Verified Customer

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Always a Good Experience When you bring your vehicle for service at DCH Wappinger Toyota, you will experience friendly, helpful and knowledgeable staff and timely, quality mai When you bring your vehicle for service at DCH Wappinger Toyota, you will experience friendly, helpful and knowledgeable staff and timely, quality maintenance/repair. I will always purchase & maintain any future vehicles from them. More

by dlenhart Verified Customer Verified Customer

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