Benito Torres | Page 6

Norm Reeves Honda Superstore - Huntington responded

Most likely to make you feel at peace with your car? Benito Torres, hands down. Most likely to earn repeated praise? Also him. This is basically a five-star yearbook all rolled into one service visit.

Norm Reeves Honda Superstore - Huntington responded

Every step was designed with precision and efficiency, creating a structure that worked perfectly. Thanks for appreciating the blueprint.

Norm Reeves Honda Superstore - Huntington responded

Love really is in the air when visits feel this effortless. Nothing makes us happier than knowing you'll be back and spreading the word to other Honda owners. Thanks for letting us be part of your happy place, Chris.

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing this. A great dealership experience usually comes down to good conversation and clear information, and we are glad the team delivered both. Benito and the Honda team appreciate the recognition and we hope to see you again when the next visit comes around.

Norm Reeves Honda Superstore - Huntington responded

Some customers become familiar faces over time and Benito values those relationships. Thank you for mentioning his kindness and willingness to answer questions whenever you stop in. We appreciate the trust you continue to place in our service team.

Norm Reeves Honda Superstore - Huntington responded

Denise, thank you for stopping by and for the quick review afterward. The shuttle service exists to make life a little easier on busy days, and we are glad it helped. Benito will appreciate the mention and we will be ready when your next service visit comes up.

Norm Reeves Honda Superstore - Huntington responded

Hi there, we're sorry to hear that your recent service experience wasn't up to par. Please contact Jason Ung at jason.ung@normreeves.com, so we can discuss what happened in more depth.

Norm Reeves Honda Superstore - Huntington responded

Thank you for the great feedback! We love hearing that you felt comfortable leaving your car in our hands. That’s the kind of keys-with-confidence experience we aim for every time. Benito and the team appreciate your trust, and we’ll be ready whenever you need us again. Safe travels until then!

Norm Reeves Honda Superstore - Huntington responded

Thank you for the awesome feedback, Jack! We’re glad Benito continues to provide prompt, fair, and friendly service for you and your vehicle. We’ll make sure he hears your kind words!

Norm Reeves Honda Superstore - Huntington responded

Scheduling your service was smooth and efficient, and Benito was like a top agent getting the mission done flawlessly. The update pictures gave you the inside scoop every step of the way. Thanks for trusting the team.