Benjamin Broberg | Page 4

I can't recommend this dealership based on my purchase experience. I purchased a car from them remotely, and the communication from the salesperson was very minimal. I never felt comfortable or assured t experience. I purchased a car from them remotely, and the communication from the salesperson was very minimal. I never felt comfortable or assured that they were working to get me the car I wanted. I felt in the dark most of the time and confused about many things. They were not informative or helpful unless I asked specific questions from my own research and then I only got short text answers back. I spoke to a manager who was more helpful with my questions, but I felt he got pushy with add-ons. The car is good, but even the delivery was challenging because they didn't let me know when it was scheduled, only a heads up that it was on the way, without an ETA. And even that was a short confusing text. The car arrived with a stain on the passenger seat and when I pointed it out, they only apologized for missing that in the detail. The service overall was far from the professionalism I would expect from a Lexus dealership. More

by Buyer Verified Customer Verified Customer

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Ben was very helpful and greet to work with, especially making sure we understood how everything on the car works!! making sure we understood how everything on the car works!! More

by rangitikei Verified Customer Verified Customer

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My husband I have purchased our last several vehicles from Walsers Lexus. We did lose our favorite salesperson, however, the entire crew and staff is amazing. I even stopped in one morning before the off from Walsers Lexus. We did lose our favorite salesperson, however, the entire crew and staff is amazing. I even stopped in one morning before the official opening of the service department, my gas tank cover would not open to get gas, they had it open in seconds. More

by jbrucebaker Verified Customer Verified Customer

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It was a very nice experience buying our 2021 Jeep Rubican from Lexus of Wichita. Rubican from Lexus of Wichita. More

by robbenton Verified Customer Verified Customer

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