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Benjamin Zhou

Overview Reviews (50) Inventory (648)

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Benjamin Zhou

Benjamin Zhou | Page 4

Express Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

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4.8

50 Reviews

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

Overview Reviews (50) Inventory (648)

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Languages Spoken

English

Mandarin

4.8

50 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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50 Reviews of Benjamin Zhou

December 15, 2023

Dealership Rating

Employee Rating

Thanks for all the help and excellent work on my car longo the best in the west longo the best in the west More

by senoman5

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Guerrero

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Dec 15, 2023 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs. Please have the Merriest of Holidays and we will see you in 2024!

Dec 16, 2023 -

senoman5 responded

HAPPY HOLIDAYS TO LONGO TOYOTA AND HAPPY NEW YEAR LOOK FORWARD TO 2024 😃

September 13, 2023

Dealership Rating

Employee Rating

Service writer Ben did a good job with communication and was professional and did not try to oversell in a negative way was professional and did not try to oversell in a negative way More

by Jon

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 14, 2023 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota - call us if you need us, we're always here to help

May 07, 2023

Dealership Rating

Employee Rating

Staff are friendly and patient; the addition of computers in the waiting area is great. in the waiting area is great. More

by Ashley

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Biagio Galiota, Joan Zhao, Ethan Su, Agustin Jauregui , Teddy Chiu

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May 08, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota and happy knowing your service visit was comfortable during your wait

April 26, 2023

Dealership Rating

Employee Rating

Benjamin very helpful responsive. Great experience they did a great job on the repair would come again Great experience they did a great job on the repair would come again More

by Brian

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 26, 2023 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept and happy knowing Ben and the service team took wonderful care of you. Make it a great day and hurry back

February 02, 2023

Dealership Rating

Employee Rating

Great service! They took care of me the whole way from start to finish. Updated and notified me on repairs in a timely manner and delivered earlier than expected! They took care of me the whole way from start to finish. Updated and notified me on repairs in a timely manner and delivered earlier than expected! More

by Tommyphatnguy

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 02, 2023 -

Longo Toyota responded

Thank you for the rating & review on DealerRater - Make it a great day - Team Longo

November 30, 2022

Dealership Rating

Employee Rating

I love Vic smith. He helped me get the right car for me my boyfriend and my other boyfriend who is also my brother He helped me get the right car for me my boyfriend and my other boyfriend who is also my brother More

by ilovevic

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul LeBlanc, Albert Lopez, Victor Smith, Matthew Menendez, Ethan Su, Doug Eroh, Daniel Lopez , Joseph Perez-Baez, Jeffrey Tsao

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Nov 30, 2022 -

Longo Toyota responded

We're honored to serve you and your family - Please have the Merriest of Holidays and keep spreading the word about Longo | Vic, we can never have enough business - Team Longo

November 20, 2022

Dealership Rating

Employee Rating

Service persons are friendly and willing to help to make the maintenance registration as easy as 123. Jobs performed quickly and limited waiting time. I am very satisfied. the maintenance registration as easy as 123. Jobs performed quickly and limited waiting time. I am very satisfied. More

by BH

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2022 -

Longo Toyota responded

We're honored to serve you and delighted knowing the service team @ Longo Toyota took wonderful care of you - Plz have the Merriest of Holidays - Team Longo

November 05, 2022

Dealership Rating

Employee Rating

Best service,explain clear, understanding, he will recommend which can do or not. Best attitude recommend which can do or not. Best attitude More

by fujiho8

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Nov 07, 2022 -

Longo Toyota responded

THANK YOU * For entrusting Longo Toyota with your auto care needs. We're here for you if you have any questions - Team Longo

June 07, 2022

Dealership Rating

Employee Rating

It was friendly and no rush service. But wish waiting time was more shorter and quicker on oil change. But wish waiting time was more shorter and quicker on oil change. More

by darkness_tenshi

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 07, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and your comments have been shared with our Service Mgmt team. We're thankful you care enough about our company to help us improve our process and ultimately our guest overall experience. Make it a great day - Team Longo

June 03, 2022

Dealership Rating

Employee Rating

Benjamin Zhou was my service advisor. Super hard working guy and updated me throughout the process.. he even followed up after I already picked up the car to see if I was happy with the Super hard working guy and updated me throughout the process.. he even followed up after I already picked up the car to see if I was happy with the service… good guy who represents the dealership well… thank you Benjamin! More

by JPL

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 03, 2022 -

Longo Toyota responded

What a great way to begin our day @ Longo Toyota Svc Dept - Thank you JPL for the shout out on DealerRater and please know how honored we are to serve you.

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