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Benjamin Zhou

Overview Reviews (53)

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Benjamin Zhou

Benjamin Zhou | Page 3

Express Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

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4.9

53 Reviews

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

Overview Reviews (53)

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English

Mandarin

4.9

53 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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53 Reviews of Benjamin Zhou

July 06, 2024

Dealership Rating

Employee Rating

Best dealers in the world ! I love it！will always buy new car from Longo! I love it！will always buy new car from Longo! More

by Julia

Recommend Dealer

Yes

Other Employees Tagged: Allen Hon

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Jul 08, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota Julia - Thank you for entrusting us with your vehicle needs.

July 05, 2024

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Employee Rating

Very professional staff. Great service! I have been a loyal customer of LONGO Toyota for years and look forward to returning for service to LONGO in the future. Great service! I have been a loyal customer of LONGO Toyota for years and look forward to returning for service to LONGO in the future. More

by sunsap

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 05, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your visit to Longo Toyota on DealerRater. We are smiling!

May 14, 2024

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Excellent Customer Service, very helpful. Excellent knowledge, they have Excellent automobile parts explanation About the parts purpose. Excellent knowledge, they have Excellent automobile parts explanation About the parts purpose. More

by Ajdurroh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 14, 2024 -

Longo Toyota responded

Thank you for your feedback regarding your service visit with Benjamin | Longo Toyota. We're honored to serve you - Team Longo

May 14, 2024 -

Ajdurroh responded

Very satisfied with the service with the dealer's service.

April 16, 2024

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Employee Rating

Friendly personnel, large facility, great communication for vehicle maintenance, service completed in a timely manner for vehicle maintenance, service completed in a timely manner More

by cynthia16i

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Workmanship

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Service Communication

Recommend Dealer

Yes

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Apr 17, 2024 -

Longo Toyota responded

Thank you for your review and rating on DealerRater. Hurry back - Longo Toyota

March 28, 2024

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Jerry in the body shop was extremely helpful and courteous in answering our questions and helping us out. courteous in answering our questions and helping us out. More

by Phil

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Luu , Jerry

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Mar 28, 2024 -

Longo Toyota responded

Thank you for sharing your Collision Repair Services online and happy Jerry took amazing care of you

March 13, 2024

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Professional. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. More

by TomPR

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Menendez

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Mar 13, 2024 -

Longo Toyota responded

We're always there to lend a helping hand, when we can @ Longo Toyota. Hurry back

March 06, 2024

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Employee Rating

Service counsel bejamin did a great job Over all rating is very good Will recommended is very good Will recommended More

by Yanmingl

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Workmanship

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Recommend Dealer

Yes

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Mar 06, 2024 -

Longo Toyota responded

Thank you for sharing your visit online and happy Ben and the service team @ Longo Toyota took amazing care of your auto care needs. Hurry back

March 06, 2024

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Benjamin Zhou was great help to explain all my services needed on my RAV4 on this past week 3/1/24. needed on my RAV4 on this past week 3/1/24. More

by floratong110

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Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 06, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service department and happy the team took wonderful care of you and your investment (car)

February 21, 2024

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I like to go Longo Toyota for my car, because it is very easy to make an appointment and modified when needed. easy to make an appointment and modified when needed. More

by kuorn2002

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Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 21, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center for your auto care needs.

February 15, 2024

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Employee Rating

I had my truck serviced at Longo after a poor experience at another dealership. The service, although extensive, was done in the timeframe they promised. They also provide me with a free rental for the day. at another dealership. The service, although extensive, was done in the timeframe they promised. They also provide me with a free rental for the day. All said I’m glad I took the truck to Longo. More

by JH

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 15, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Svc Dept.