Benjamin Zhou | Page 3

Benjamin Zhou was my service advisor. Super hard working guy and updated me throughout the process.. he even followed up after I already picked up the car to see if I was happy with the Super hard working guy and updated me throughout the process.. he even followed up after I already picked up the car to see if I was happy with the service… good guy who represents the dealership well… thank you Benjamin! More

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Much better than my other visits. Everything was done on a timely manner. I feel like this time I thrust a bit more the recommendations. It’s still pricey but what can you do. Everything was done on a timely manner. I feel like this time I thrust a bit more the recommendations. It’s still pricey but what can you do. More

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I feel welcomed whenever i go to Longo, employees are cordial & nice. Happy with their service. Thank you Mr. McGuire for the price on oil change. cordial & nice. Happy with their service. Thank you Mr. McGuire for the price on oil change. More

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Despite Covid, the El Monte Team provided fast and courteous service! Parts were in supply and so no need to return another day! courteous service! Parts were in supply and so no need to return another day! More

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Great service! The staff member was helpful and knowledgeable, and my car was serviced promptly. knowledgeable, and my car was serviced promptly. More

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Associate was sincerely helpful, not pushy, agrressive, etc. This inspired me to be very happy and willing to use my precious time to complete the survey. etc. This inspired me to be very happy and willing to use my precious time to complete the survey. More

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I had a very pleasant servicerepresentative, Ben Z. I had a very pleasant service representative, Ben Z. assist me this weekend. One weakness of the process is that the only individual who went over I had a very pleasant service representative, Ben Z. assist me this weekend. One weakness of the process is that the only individual who went over the details of the service was the cashier who checked me out. Overall, a satisfactory visit but nothing special to make the long drive back to Longo, special. More

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They have very helpful staff who accommodated my requests and convenient amenities in the service department (I.e. Starbucks and subway). and convenient amenities in the service department (I.e. Starbucks and subway). More

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Benjamin in the service department is very polite, well spoken and communicates well. His customer service was greatly appreciated. spoken and communicates well. His customer service was greatly appreciated. More

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First time service on longo toyota.poor services.poor communications.the person that assisted me he doesn't care for the customer. communications.the person that assisted me he doesn't care for the customer. More

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