Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Benjamin Zhou

Overview Reviews (55)

Contact Me

View All Employees

< View All Employees

Benjamin Zhou

Benjamin Zhou | Page 3

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

Contact Me

4.9

55 Reviews

My previous experience is within the logistics industry and excited to venture into the auto world. I enjoy watching basketball and hiking.

Overview Reviews (55)

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English

Mandarin

4.9

55 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Benjamin Zhou

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

55 Reviews of Benjamin Zhou

July 20, 2024

Dealership Rating

Employee Rating

Repair the both front strut/shock absorber, I am asking more than 3 times He said yes and can be done tomorrow ,after that get call from another guy cause his day off,he told me the righ side also not more than 3 times He said yes and can be done tomorrow ,after that get call from another guy cause his day off,he told me the righ side also not good need to be replaced, need another $$$,I'm not get it ,next time need a print paper from what we agree for the job More

by b3nn1tan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Jul 23, 2024 -

Longo Toyota responded

Thank you for talking with our Service Manager, Jesus Chacara today July 23, 2024 about this matter in detail and we're glad to know we've regained your trust. If you ever have any questions and or concerns, please feel free to ask for a manager on duty, they're always here to listen. Team Longo

July 09, 2024

Dealership Rating

Employee Rating

Excellent service employees very knowledgeable what they doing . Righ on time I am very satisfied doing . Righ on time I am very satisfied More

by Matamario59

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 09, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Service Center and we'll see you in another 5K miles or 6M whichever comes first

July 06, 2024

Dealership Rating

Employee Rating

Best dealers in the world ! I love it！will always buy new car from Longo! I love it！will always buy new car from Longo! More

by Julia

Recommend Dealer

Yes

Other Employees Tagged: Allen Hon

Jul 08, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota Julia - Thank you for entrusting us with your vehicle needs.

July 05, 2024

Dealership Rating

Employee Rating

Very professional staff. Great service! I have been a loyal customer of LONGO Toyota for years and look forward to returning for service to LONGO in the future. Great service! I have been a loyal customer of LONGO Toyota for years and look forward to returning for service to LONGO in the future. More

by sunsap

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 05, 2024 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for sharing your visit to Longo Toyota on DealerRater. We are smiling!

May 14, 2024

Dealership Rating

Employee Rating

Excellent Customer Service, very helpful. Excellent knowledge, they have Excellent automobile parts explanation About the parts purpose. Excellent knowledge, they have Excellent automobile parts explanation About the parts purpose. More

by Ajdurroh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 14, 2024 -

Longo Toyota responded

Thank you for your feedback regarding your service visit with Benjamin | Longo Toyota. We're honored to serve you - Team Longo

May 14, 2024 -

Ajdurroh responded

Very satisfied with the service with the dealer's service.

April 16, 2024

Dealership Rating

Employee Rating

Friendly personnel, large facility, great communication for vehicle maintenance, service completed in a timely manner for vehicle maintenance, service completed in a timely manner More

by cynthia16i

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 17, 2024 -

Longo Toyota responded

Thank you for your review and rating on DealerRater. Hurry back - Longo Toyota

March 28, 2024

Dealership Rating

Employee Rating

Jerry in the body shop was extremely helpful and courteous in answering our questions and helping us out. courteous in answering our questions and helping us out. More

by Phil

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Luu , Jerry

Mar 28, 2024 -

Longo Toyota responded

Thank you for sharing your Collision Repair Services online and happy Jerry took amazing care of you

March 13, 2024

Dealership Rating

Employee Rating

Professional. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. Wait time less than quoted. Service Manager very helpful. Service representative also helpful and friendly. More

by TomPR

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Menendez

Mar 13, 2024 -

Longo Toyota responded

We're always there to lend a helping hand, when we can @ Longo Toyota. Hurry back

March 06, 2024

Dealership Rating

Employee Rating

Service counsel bejamin did a great job Over all rating is very good Will recommended is very good Will recommended More

by Yanmingl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 06, 2024 -

Longo Toyota responded

Thank you for sharing your visit online and happy Ben and the service team @ Longo Toyota took amazing care of your auto care needs. Hurry back

March 06, 2024

Dealership Rating

Employee Rating

Benjamin Zhou was great help to explain all my services needed on my RAV4 on this past week 3/1/24. needed on my RAV4 on this past week 3/1/24. More

by floratong110

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 06, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service department and happy the team took wonderful care of you and your investment (car)