Berit Ostensen | Page 10

I scheduled an appointment for a factory recall last Thursday. Half an hour into the appointment on Monday all work stopped because a VIN-specific part had to be ordered. Had to come back on Wednesday t Thursday. Half an hour into the appointment on Monday all work stopped because a VIN-specific part had to be ordered. Had to come back on Wednesday to get the recall done. You had all necessary information from the beginning including the VIN. Get your act together before scheduling appointments. More

by JB Verified Customer Verified Customer

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They were excellent in every way They were both professional and friendly It was a wonderful experience professional and friendly It was a wonderful experience More

by Pbrowerlpi Verified Customer Verified Customer

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Everything went perfectly. No one tried to coerce us into anything. Everyone was kind and polite and just plain nice. We told them what we were looking for and the first vehicl No one tried to coerce us into anything. Everyone was kind and polite and just plain nice. We told them what we were looking for and the first vehicle they showed us was the perfect one. I would highly recommend Napoli Kia to everyone. More

by RosalieCT Verified Customer Verified Customer

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It was great! Everybody was extremely nice. I didn't have to go inside the young lady brought my keys out to me. That was indeed helpful. Everybody was extremely nice. I didn't have to go inside the young lady brought my keys out to me. That was indeed helpful. More

by annapettway Verified Customer Verified Customer

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Berit is the best! And the tech Mike always takes great care with my car. And the tech Mike always takes great care with my car. More

by Chapman2 Verified Customer Verified Customer

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It was a very pleasant experience no hassle and very quick. My daughter was very pleased. quick. My daughter was very pleased. More

by LIVINGSTON.LW Verified Customer Verified Customer

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Super professional, always welcoming I really love the people at Napoli Kia. Top level of professionalism people at Napoli Kia. Top level of professionalism More

by FDEBELLIS17 Verified Customer Verified Customer

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Excellent service, friendly staff, helpful advise Quickly sevrice, and nice person, Wonderful experience, quick,respond Good job sevrice, and nice person, Wonderful experience, quick,respond Good job More

by Justinxu1021 Verified Customer Verified Customer

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Berit Ostensen is just an amazing lady. Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent deta Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent details of what will happen to your car while in service and shows kindness throughout the process. If you have the opportunity to work with Berit Ostensen, you will be in excellent hands and you will be amazed by the service quality you will get. She is an outstanding lady and have no doubt that you will be impressed by her. On a side note, All the service departments team members are all excellent in their own right. So, you will get outstanding service , you can’t go wrong. I work more with Berit on my car than the other team members. So, I appreciate the way she handles everything and very compassionate and kind to others and that’s really shows our she values customers. Honestly that’s rare these days. More

by ac Verified Customer Verified Customer

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Always a premier experience Friendly, good communication, fair pricing and honest Would recommend to others fair pricing and honest Would recommend to others More

by micheledglowacki Verified Customer Verified Customer

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