Beth Dykhouse | Page 5

Oil change tire rotation Mindy scheduling department is always very efficient and friendly. Service department always fast and efficient.i feel confident having my vehicles se Mindy scheduling department is always very efficient and friendly. Service department always fast and efficient.i feel confident having my vehicles serviced here. Thank you More

by WENDYRDLL Verified Customer Verified Customer

Report | Print

“New car purchase experience” We purchased a 2018 Camaro, we were going to order a 2019, however the lot had plenty of stock Units that we found one that just fit, their profession We purchased a 2018 Camaro, we were going to order a 2019, however the lot had plenty of stock Units that we found one that just fit, their professionalism, yet casual no pressure sales team, I felt comfortable to wonder, ponder and decide. Very relaxing purchase. Would purchase from again and recommend to others on my buying experience. More

by CARL.LINS Verified Customer Verified Customer

Report | Print

Great experience Was able to get in and out in a very timeley manner. Very friendly and courteous service! I would recommend Berger to anyone looking to buy or lease Was able to get in and out in a very timeley manner. Very friendly and courteous service! I would recommend Berger to anyone looking to buy or lease. More

by JCORBETT2 Verified Customer Verified Customer

Report | Print

Stress-free, easy, great customer service Beth at Berger was AWESOME to work with & was able to work through my needs and available options quickly. She was actually fun to work with and made Beth at Berger was AWESOME to work with & was able to work through my needs and available options quickly. She was actually fun to work with and made this a personalized and stress-free experience. I love driving the 2018 Equinox and truly appreciate the efficient process from start to finish. More

by GREENEYES61977 Verified Customer Verified Customer

Report | Print

Michigan to Arizona I live in Chandler, AZ and bought my truck from Berger Chevrolet in Grand Rapids just because I heard they were the best. Guess what, it was true. Eas I live in Chandler, AZ and bought my truck from Berger Chevrolet in Grand Rapids just because I heard they were the best. Guess what, it was true. Easiest process buying a new car ever. Paperwork, financing, everything was able to be done easily remotely. I highly recommend Berger for a new Chevy! More

by AGLANTERN Verified Customer Verified Customer

Report | Print

Sale lady Amazing! We loved our sale lady. Beth is amazing and knows here stuff. This is the 3rd vehicle we purchased since 2016.. She is all quick and always profession We loved our sale lady. Beth is amazing and knows here stuff. This is the 3rd vehicle we purchased since 2016.. She is all quick and always professional. However, I was not happy with the signing end, that person needs training in customer service! If i do not want your "add on package" then you need to take No and leave it. Don't ask me why in a disgusted look and in a mean voice. You are not my kid nor do I have to explain why I don't want this up charge. Its not my first rodeo. I have had the add on before and don't feel its valuable, especially on a lease. More

by chevyfan Verified Customer Verified Customer

Report | Print

Lease Beth was helpful and knowledgeable about the lease. She was fast and efficient and always made us feel valued as a customer. Would highly recommend. Beth was helpful and knowledgeable about the lease. She was fast and efficient and always made us feel valued as a customer. Would highly recommend. More

by SAJJMBERG Verified Customer Verified Customer

Report | Print

New car free oil change Went in for free oil change on new car purchase. I was fortunate and was able to pull right in the oil change bay right away. They checked tire pressu Went in for free oil change on new car purchase. I was fortunate and was able to pull right in the oil change bay right away. They checked tire pressure and a few other items and I was done in about 10 minutes. Very friendly staff. More

by JRANGEL628 Verified Customer Verified Customer

Report | Print

Jonathon excellent service advisor***** Jonathon Uredi was attentive to my concern on my chevy cruz he listenened for whistleing noise that I was hearing and confirmed he heard it to nothin Jonathon Uredi was attentive to my concern on my chevy cruz he listenened for whistleing noise that I was hearing and confirmed he heard it to nothing to worry about something with car being cold..On the rental car side I just thought he wasn't as friendly he didn't say thank you when I said his service to get me in a car was quick. He said that's what I'm here for. No smiling just not friendly and attentive as jonathon was to me. More

by PAMELAMEYER43 Verified Customer Verified Customer

Report | Print

Excellent Experience! Beth Dykhouse was quick to respond to any questions I had. She was super knowledgeable about the Equinox and all the options available. Cathy Hubbar Beth Dykhouse was quick to respond to any questions I had. She was super knowledgeable about the Equinox and all the options available. Cathy Hubbard was super helpful with the whole paperwork signing and understanding what I was signing. Jeremy Rhoton made the financing part seamless! It is always a great experience at Berger! This is my 3rd Berger Equinox! More

by LEANNE.LOCASTO Verified Customer Verified Customer

Report | Print