Betty Davis
Betty Davis at Hubert Vester Chevrolet
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Betty Davis

Finance Manager

Hubert Vester Chevrolet

3717 Raleigh Road Parkway West
Wilson, NC 27896

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4.8
90 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

19 yrs, 2 mos

4.8

90 Reviews

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90 Reviews of Betty Davis

April 24, 2024

Dealership Rating
Employee Rating

I was surprised how upper management clutched their pearls when I suggested the car dealership might be sneaky with the add ons. Instead of listening and trying to understand, they were defensive and d More

by rxdealerkc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

Hubert Vester Chevrolet responded

There were no hurt feelings in this scenario at all. There was however a small amount of frustration, not defensiveness, surrounding the inability to fix an issue that resulted from the idea that the Monroney Label that is mandated by the Federal Government and supplied by the Manufacturer of the vehicle was somehow inadequate or misleading to the customer. As the supplier of the vehicle we have no control over what's printed on these or how the customer views its completeness. What we can and do control is how we present and demonstrate the vehicle and disclose what equipment the dealership has installed. Both of those things are handled in the demonstration of the vehicle and at the disclosure of the paperwork at time of signature. Our expectation is that when a customer signs a document taking ownership of their vehicle they would not sign if they were not clear and completely satisfied. We do not however expect customers to return, raise their voice, curse at and attack the character of the staff with the intention to "get something for free" (as you stated at the end of our conversation) when we have done everything in full disclosure and complete transparency. Unfortunately, in cases such as this, we can become the sacrifice for past life experiences and we have seen that it's just best to just move along in our path and purpose.

April 18, 2024

Dealership Rating
Employee Rating

I had the most amazing experience with Tim Mercer. He made sure every one of my needs were met. He made sure I got the “Hubert Vester” experience. More

by ttjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Mercer, Paul McCoy

April 16, 2024

Dealership Rating
Employee Rating

Amanda and Johnny were very easy to work with. Any time you need a new car see them! More

by dmbatts17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 15, 2024

Dealership Rating
Employee Rating

Found the truck online and called the dealership. Everyone I talked to was very polite and I was able to take a look at the truck that same day. Timothy was the gentleman who helped me and ultimately More

by Brandon B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 21, 2024

Dealership Rating
Employee Rating

Everyone knows going to a car dealership can be an arduous task! But not at Hubert Vester Chevrolet! I felt more like family, than just another customer. The atmosphere was very clean, professional, a More

by kenosha.battle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas

March 11, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and professional. It was a good experience from the phone call setting up my appointment to the finalizing if the paperwork. Everyone was easy to work with and made th More

by catinarn
Recommend Dealer
Yes

Other Employees Tagged: Betty Davis

February 18, 2024

Dealership Rating
Employee Rating

The staff was very friendly and courteous. Answered all questions and were very helpful with us making our purchase. More

by skinna35
Recommend Dealer
Yes

Other Employees Tagged: Betty Davis

February 18, 2024

Dealership Rating
Employee Rating

Sales manager who did trade in is shady. ..wasn't told car had p ain't specks all over it till it git detailed and paperwork done,car only had one key and no car mats More

by mom4life30
Recommend Dealer
No

Other Employees Tagged: Betty Davis

Feb 23, 2024

Hubert Vester Chevrolet responded

Mr. Hughes, thank you for your feedback. I am glad to hear that your interactions with Betty were positive. I am sorry to hear that some aspects of your recent purchase visit were not as positive. Our Sales Team strives to deliver exceptional experiences and I assure you that no one was trying to take advantage of you. If you would like to discuss your concerns further, please reach out to me at lowens@hvautogroup.com. Lisa Owens Customer Relations Manager

February 17, 2024

Dealership Rating
Employee Rating

Never bought a car before, and Luis made it very easy! He was upfront with the scratches on the rims and the doors and he got them fixed! They made the whole process very easy and answered any questions I More

by Jordan Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas

February 16, 2024

Dealership Rating
Employee Rating

Everyone we worked with was awesome. Would buy from there again in the future. Thanks More

by scottcha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Nelson, Tim Mercer

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