73 Reviews
Write a ReviewDealership Experience
6 yrs, 9 mos
Languages Spoken
English
73 Reviews of Bill Ahrens
September 06, 2023
They told us they could not give us trade in value for our 2 trade ins because they do not resell cars. Then 2 weeks later after screwing us on the trade ins, both cars are for sale in their lot. We lost our 2 trade ins because they do not resell cars. Then 2 weeks later after screwing us on the trade ins, both cars are for sale in their lot. We lost $5000+ on our deal,. More
Other Employees Tagged: Ian Rojas
August 14, 2023
The dealership is great. I bought a vehicle and the sales person didn’t communicate with me, I had to initiate all communication. The price of the car was not the price I was I bought a vehicle and the sales person didn’t communicate with me, I had to initiate all communication. The price of the car was not the price I was quoted, it was higher. No extras were offered, rust protection etc. More
Other Employees Tagged: Bob Staley, Chad Millhollin, Andrew Whiting, Brandon McClatchey, Joey Gatchel
July 31, 2023
Top notch experience! !! Shane and the team at Toyota Des Moines is transparent, open and honest. !! Shane and the team at Toyota Des Moines is transparent, open and honest. More
Other Employees Tagged: Shane Siegle, JP Phillips, Dan Murray, Ryan McClanahan
August 13, 2022
Very efficient and friendly service. Can you please send me a video of the work? This is my email: samnbev@netins.net Thank you! Can you please send me a video of the work? This is my email: samnbev@netins.net Thank you! More
Other Employees Tagged: Robert Schulz , Cass Cupp
January 09, 2022
Our first time to your dealership was impressive, as were your sale representative. Our sales consultant was Ian Rojas, all our business was conducted over the phone due to distance. He kept us well informe your sale representative. Our sales consultant was Ian Rojas, all our business was conducted over the phone due to distance. He kept us well informed of the shipment of our vehicle and of all the shipping problems happening. Due to Ian being out sick we were unable to meet him when we picked up our vehicle, please pass on our gratitude to him for making this a smooth transaction. Will stop in next time were in the area. More
Other Employees Tagged: Justin Madison, Ian Rojas , Joe Green
February 04, 2021
This was a fantastic new car purchase experience. Everyone was very helpful and extremely knowledgeable. Justin Harris is an excellent salesman. I will be back. Everyone was very helpful and extremely knowledgeable. Justin Harris is an excellent salesman. I will be back. More
Other Employees Tagged: Marcy Davis, Justin Harris, Spencer Stover
August 16, 2020
Bryon Baker was excellent to work with and recommend him. Bill in finance was very good too Spencer was great going over the truck! I appreciate this. Bryon wore a mask. Bill and Spencer asked us and Bill in finance was very good too Spencer was great going over the truck! I appreciate this. Bryon wore a mask. Bill and Spencer asked us and then wore a mask! Thank you all for thinking about our safety More
Other Employees Tagged: Bryon Baker, Spencer Stover
August 14, 2020
Professional and knowledge A most rewarding experience. I normally dislike the car buying experience but the agent was very knowledgeable and was a true professional. A real wi A most rewarding experience. I normally dislike the car buying experience but the agent was very knowledgeable and was a true professional. A real winner. More
Other Employees Tagged: Shane Siegle, Chad Millhollin
August 13, 2020
Steve Henigan was a pleasure to work with. Has great knowledge on Toyota products and was always quick to respond to my questions. Highly recommended. knowledge on Toyota products and was always quick to respond to my questions. Highly recommended. More
Other Employees Tagged: Steve Henigan
June 11, 2020
I was impressed with my overall experience. My salesman, Justin Harris, was very hardworking, patient, and answered all questions I had. If he did not know the answer he knew someone who did! The J.P. did w Justin Harris, was very hardworking, patient, and answered all questions I had. If he did not know the answer he knew someone who did! The J.P. did wonders with working with me on making me feel comfortable (keeping in mind it is a business and they have to make money). When signing papers, Bill Ahrens did an excellent job going over the paperwork and break downs of where your money is going, when your first payment is due and answered all questions I had. After I meet the tech team where they showed me how to work all the fun gadgets in my new car. They programmed my phone and did a very very good job on detailing the inside and out. highly recommend Toyota. The cars are great and the people are pleasant and knowledgeable making it a smooth process. More
Other Employees Tagged: JP Phillips , Justin Harris, Spencer Stover