Bill Ahrens
Bill Ahrens at Toyota of Des Moines

Bill Ahrens | Page 3

Sales Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

4.6
73 Reviews
4.6

73 Reviews

Write a Review

Dealership Experience

6 yrs, 9 mos

Languages Spoken

English English

73 Reviews of Bill Ahrens

September 06, 2023

Dealership Rating
Employee Rating

They told us they could not give us trade in value for our 2 trade ins because they do not resell cars. Then 2 weeks later after screwing us on the trade ins, both cars are for sale in their lot. We lost More

by PD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ian Rojas

Sep 07, 2023

Toyota of Des Moines responded

We are disappointed that you feel you were not treated fairly at our dealership. If you would like to discuss this further, please contact our General Manager JP Phillips.

August 14, 2023

Dealership Rating
Employee Rating

The dealership is great. I bought a vehicle and the sales person didn’t communicate with me, I had to initiate all communication. The price of the car was not the price I was More

by Vikings 33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Toyota of Des Moines responded

Thank you so much for taking the time to leave us a rating! We would love to hear more about your visit so that we can continue to work to earn 5 stars!

July 31, 2023

Dealership Rating
Employee Rating

Top notch experience! !! Shane and the team at Toyota Des Moines is transparent, open and honest. More

by cmillhollin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2023

Toyota of Des Moines responded

We appreciate you mentioning that Shane and our team are transparent, open, and honest. We pride ourselves on being a dealership that customers can trust, and we're glad that you felt that way during your experience with us. Thank you for choosing Toyota of Des Moines.

August 13, 2022

Dealership Rating
Employee Rating

Very efficient and friendly service. Can you please send me a video of the work? This is my email: samnbev@netins.net Thank you! More

by samnbev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Schulz , Cass Cupp

Aug 15, 2022

Toyota of Des Moines responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Toyota of Des Moines and we hope to see you again soon.

Aug 15, 2022

Toyota of Des Moines responded

We are looking into what we can do about the video you requested!

January 09, 2022

Dealership Rating
Employee Rating

Our first time to your dealership was impressive, as were your sale representative. Our sales consultant was Ian Rojas, all our business was conducted over the phone due to distance. He kept us well informe More

by Bruce
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, Ian Rojas , Joe Green

Jan 11, 2022

Toyota of Des Moines responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2021

Dealership Rating
Employee Rating

This was a fantastic new car purchase experience. Everyone was very helpful and extremely knowledgeable. Justin Harris is an excellent salesman. I will be back. More

by susiem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcy Davis, Justin Harris, Spencer Stover

Feb 05, 2021

Toyota of Des Moines responded

Thank you so much for the highlight on our sales team. Congratulations on your new Toyota. We look forward to working with you again when your vehicle needs a tune-up.

August 16, 2020

Dealership Rating
Employee Rating

Bryon Baker was excellent to work with and recommend him. Bill in finance was very good too Spencer was great going over the truck! I appreciate this. Bryon wore a mask. Bill and Spencer asked us and More

by Cwcrist
Recommend Dealer
Yes

Other Employees Tagged: Bryon Baker, Spencer Stover

Aug 17, 2020

Toyota of Des Moines responded

Thank you for your 5-star rating and shout outs to Bryon, Bill, and Steve! We're happy to put your safety as a priority. We look forward to working with you again.

August 14, 2020

Dealership Rating
Employee Rating

Professional and knowledge A most rewarding experience. I normally dislike the car buying experience but the agent was very knowledgeable and was a true professional. A real wi More

by johnmacd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle, Chad Millhollin

Aug 17, 2020

Toyota of Des Moines responded

Thank you for the 5-star rating! We're glad to hear we could provide you with a more rewarding car-buying experience. We hope to work with you in the future.

August 13, 2020

Dealership Rating
Employee Rating

Steve Henigan was a pleasure to work with. Has great knowledge on Toyota products and was always quick to respond to my questions. Highly recommended. More

by Musa
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan

Aug 14, 2020

Toyota of Des Moines responded

Thank you for your 5-star rating and shout out for Steve! We appreciate your recommendation of Toyota of Des Moines and look forward to working with you again.

June 11, 2020

Dealership Rating
Employee Rating

I was impressed with my overall experience. My salesman, Justin Harris, was very hardworking, patient, and answered all questions I had. If he did not know the answer he knew someone who did! The J.P. did w More

by Ashleeellsworth4
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips , Justin Harris, Spencer Stover

Jun 12, 2020

Toyota of Des Moines responded

Ashlee, thank you for taking the time to leave us this wonderful review. We are so glad that you experienced great customer service from so many people on our team. We hope that you enjoy your new vehicle. Please let us know if you need anything, and we can't wait to work with you again!

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