Bill Alston | Page 2

5 stars service👍🏻👍🏻 Second vehicle I purchase from Stephanie 👍🏻👍🏻 Just amazing excellent customer service easy going. I was in and out in under 1 hour and Jimmy was j Second vehicle I purchase from Stephanie 👍🏻👍🏻 Just amazing excellent customer service easy going. I was in and out in under 1 hour and Jimmy was just as wonderful. A huge Thank You to the Germain Honda Team More

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Don’t go here Terrible customer service. Weren’t willing to work on price and wouldn’t let me test drive the car I was looking at. Sales manager came over an expres Terrible customer service. Weren’t willing to work on price and wouldn’t let me test drive the car I was looking at. Sales manager came over an expressed they wouldn’t come down on price because the car was going to sell no matter what then pretty much asked me to leave. You want a Honda, go to a different dealership because that’s what the sales manager will tell you to do! Buying a car is not a fun experience to begin with, Why deal with people that want to belittle you and talk down to you. Here is response to review. “ Germain Honda of Dublin responded to this review May 17, 2019 We are sorry to know your experience did not meet your expectations. As our Sales Consultant explained multiple times prior to you arriving at the dealership, we do not allow test drives on the Type R and it is a nonnegotiable vehicle. These vehicles are highly sought-after race cars, and prospective buyers do not wish for their new vehicle to have test drive miles on them. Aside from the test drive, the Type R is priced to move for the demand as it is a limited production vehicle. We wish you much luck in finding the perfect vehicle that meets your needs and expectations.” “Best Regards, Craig Ferguson General Manager“ More

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Couldn’t be better I went in late near closing time, Jordan still took the time to explain the models and set up quickly and easy test drives, an answer all my questions I went in late near closing time, Jordan still took the time to explain the models and set up quickly and easy test drives, an answer all my questions. Everything was smoothe, comfortable and easy. Bought it On the spot, came back the following week and was helped with learning all the functions in the car! Seriously who does that, I’m not tech-ee, so that was super nice, because I may not have realized a few functions, that I will def use now! Seriously awesome place! More

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new 2019 odyssey purchase Came back to dealership for the second time to find David Myers. I spoke with David few months ago and was not ready to purchase then. I explained to Came back to dealership for the second time to find David Myers. I spoke with David few months ago and was not ready to purchase then. I explained to David that I am graduating soon, but not going to have paycheck till late August of 2019. David worked with me and offered me a deal I could not refuse ( i was not ready to purchase this time either, just came in for a test drive). More

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Bought a used car Came in to buy a used car. Service was fast and friendly. I felt Mark was very honest in discussing my options and I would definitely come back to him Came in to buy a used car. Service was fast and friendly. I felt Mark was very honest in discussing my options and I would definitely come back to him for my next purchase. More

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Excellent They got me in without an appointment. They finished quickly within two hours I can driver the new car .They did a great job ! Thanks for your great They got me in without an appointment. They finished quickly within two hours I can driver the new car .They did a great job ! Thanks for your great services ! More

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Excellent service, great experience. That's why I come back This was my second purchase here at Germain and once again it was outstanding. The service is great and very accommodating (I have a disability). I This was my second purchase here at Germain and once again it was outstanding. The service is great and very accommodating (I have a disability). I regularly use their service department as well and it's just a wonderful atmosphere... for dealing with something that honestly, I rather not deal with. lol More

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Leased a new vehicle Test drove a CR-V, discussed terms, then closed on a vehicle that matched the terms I wanted. This was all done very efficiently and cordially. Davi Test drove a CR-V, discussed terms, then closed on a vehicle that matched the terms I wanted. This was all done very efficiently and cordially. David Myers is an outstanding sales person. More

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Caring people The service department took care of my car. While I waited I Was able to shop new cars and get some information. It was an enjoyable experience. Eve The service department took care of my car. While I waited I Was able to shop new cars and get some information. It was an enjoyable experience. Every one was attentive and service oriented. More

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Best service department in the state Quick and friendly service with a smile. Excellent waiting area. Makes servicing my Honda extremely easy. Definitely recommend to anyone that's look Quick and friendly service with a smile. Excellent waiting area. Makes servicing my Honda extremely easy. Definitely recommend to anyone that's looking for excellent sales service or Body Shop. More

by DEREK.BARNES614 Verified Customer Verified Customer

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