Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
298 Reviews
4.9

298 Reviews

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298 Reviews of Bill Cosenza

October 30, 2025

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Employee Rating

Bill fought for me regarding a warranty issue and it was very appreciated. He is outstanding More

by SANDERSON32
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

October 28, 2025

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Very accommodating with excellent service. Attentive to my vehicle's problem at reasonable price. Would recommend More

by DRDLK102
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

October 25, 2025

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Employee Rating

Highly customer focused Clear explanations of work to be performed Promptly responds to questions Friendly engagement More

by MKELLEY20
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

October 25, 2025

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Thank you for the excellent service! Everything was handled quickly and professionally, and I really appreciated the attention to detail. It made the experience smooth and enjoyable. More

by HAOJIANGSHCN
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

October 24, 2025

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The team at BMW of West Chester took good care of my maintenance needs in a timely manner. More

by fe2del
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Recommend Dealer
Yes

October 24, 2025

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Dealership amazing! It’s easy to Book service online, great customer service and always keep you updated on what has to be done. More

by JENNIFER.ESPOSITO1
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Recommend Dealer
Yes

October 19, 2025

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The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. More

by DJWOODY713
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Recommend Dealer
Yes

October 18, 2025

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Very professional Answered all of the questions that I had and suggested methods I could use to take full advantage of my car More

by BAYBERRY49
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

October 17, 2025

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Bill went out of his way to help me with a flat tire. Airelle was also helpful More

by MEAGANPWATKINS
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Recommend Dealer
Yes

October 16, 2025

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Bill was great. First person that helped me get my ex husband off the account name for MY bmw More

by Bcreeger
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Recommend Dealer
Yes
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