Bill Cosenza | Page 38

I took my BMW wagon to Ottos because two independent repair shops could not resolve my engine problem. They were excellent and diagnosed the issue and the repair has been completed. Chris Clayton was repair shops could not resolve my engine problem. They were excellent and diagnosed the issue and the repair has been completed. Chris Clayton was great to deal with as was Bill Cosenza. Bill kept me apprised of all progress, findings, and cost so no surprises. More

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purchase of new car we have been dealing with ottos bmw for over 20 years - the team always offers excellent service and prompt responsiveness - we would recommend to fri we have been dealing with ottos bmw for over 20 years - the team always offers excellent service and prompt responsiveness - we would recommend to friends. More

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very good service very good dealer very good people and very good service I like go there to see very good cars special the x3 m3 and the 328 very good dealer very good people and very good service I like go there to see very good cars special the x3 m3 and the 328 More

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Second vehicle bought, client for almost 7 years Otto's BMW has sold me two vehicles, an X1 and now an X3 and both the sales and staff service has been excellent. Scott Gately was able to help us ge Otto's BMW has sold me two vehicles, an X1 and now an X3 and both the sales and staff service has been excellent. Scott Gately was able to help us get into the exact vehicle we were looking for both times and made the process as smooth as possible, especially the second time during the COVID-19 pandemic. Bill Cosenza has been my service representative the entire time and always does his best to make sure everything is running smoothly and up front about work that the vehicles have needed. He has also been a great advocate for us when it comes to pricing and timing of parts. Overall I would highly recommend Otto's to anyone looking to purchase a BMW. More

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X2 M35i PAINLESS delivery Otto's BMW has always taken great care of me from my first phone call with Bill Cosenza in service, to the managers, and my salesman, Ian Martin. This Otto's BMW has always taken great care of me from my first phone call with Bill Cosenza in service, to the managers, and my salesman, Ian Martin. This is my 4th BMW; 3rd from Otto's. Ian has sold me my last two and as long as he is there, this sale won't be our last deal. Keep up the great work!! More

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Bought the cat I wanted sight unseen with Scott’s help. He went above and beyond to help me get the car I wanted at a great price with excellent financing the next day. I had to have a car before the store He went above and beyond to help me get the car I wanted at a great price with excellent financing the next day. I had to have a car before the stores Covid-19 shutdown. He made it happen. The whole process today from financing to a run through of the vehicle exceeded my expectations. Highly recommend Scott and Otto’s for anyone looking to buy a quality vehicle. You have a very satisfied customer! More

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Car Purchasing Made Easy and Without Stress This is the second time I worked with Scott Gately and his team. I purchased a car from him in 2014 and liked the stress-free experience. When I was This is the second time I worked with Scott Gately and his team. I purchased a car from him in 2014 and liked the stress-free experience. When I was in the market for a new BMW, I called him and he promptly arranged a meeting. Within 30 minutes we had the whole deal arranged. It is a pleasure working with someone who knows what they are selling. When I picked up the car, Jesse Hatten walked me through the menus and helped get my car set up. It was a pleasure working with him. He knew his stuff! Furthermore, I have been taking my cars there for years for service. It is always friendly, professional and I don't feel I am overcharged for work. In fact, several of the employees found ways to reduce the cost of repairs (coupons, specials, etc.). That makes me want to go back since they value my return business. I especially like Bill Cosenza. He is honest and I trust him. And the thing I was most impressed with? They sent me a video of the underside of my car, clearly explaining what needed repair and showing me. I was impressed. More

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Ottos is a top-notch BMW dealership excellent products, excellent service ...they treat you like a client not a customer. I have been leasing and buying BMW’s from Ottos for at least 25 years it has always excellent service ...they treat you like a client not a customer. I have been leasing and buying BMW’s from Ottos for at least 25 years it has always been a great experience. More

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My go to place 3 cars in a row I’ve just leased my third car from Otto’s. They are fair, professional and the service continues to get better and better. I really enjoy working wi I’ve just leased my third car from Otto’s. They are fair, professional and the service continues to get better and better. I really enjoy working with Justice. He is super knowledgeable and has a good sense of what I like - what extras fit my style and which do not. I don’t feel the need to negotiate. He gives me a fair price and I’ve loved all three cars. More

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A Long Lasting Partnership Me and my family members have leased a total of 11 cars from Otto's over the years. This agency provides a friendly, comfortable environment which pu Me and my family members have leased a total of 11 cars from Otto's over the years. This agency provides a friendly, comfortable environment which puts you at ease as soon as you walk thru the door. Justice Morgano, who has serviced my husband and I since the beginning of the relationship, has always given us exactly what we wanted without any gimmicky sales pitches .The service department is excellent. and has always been accommodating,..going above and beyond the norm . I would highly recommend Otto's to anyone who is in the market for a luxury vehicle. More

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