Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 17

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of Bill Cosenza

April 14, 2025

Dealership Rating
Employee Rating

Bill and his team did an excellent job in fixing my vehicle. Everything was detail oriented and organized!! More

by mikewhite43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 14, 2025

Dealership Rating
Employee Rating

Mqny of the team members in both sales and service have been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years More

by dangeline7
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 08, 2025

Dealership Rating
Employee Rating

Great service and communication. Always a pleasure to get such friendly, prompt, and professional service. More

by pamkelley1
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Apr 08, 2025

pamkelley1 responded

Always a pleasure working with Bill Cosenza. Very friendly and knowledgeable. Great communication!

April 03, 2025

Dealership Rating
Employee Rating

Service above and beyond. That says it all and there’s no more to say. More

by MONAPHILLIPS614@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2025

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Employee Rating

Great experience at Otto’s BMW at West Chester. Thank you for the great service. More

by MAZAD41098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
Employee Rating

As always everyone was friendly and professional. I always enjoy dealing with Bill Cosenza and all the folks in service. Work performed as requested and vehicle was finished when promised More

by Mf267245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 24, 2025

Dealership Rating
Employee Rating

Everyone was so hopefully and friendly . I will and have recommended friends and family .I had great service. More

by Msano
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

BMW of West Chester responded

We are thrilled to hear that you had a positive experience with us. Our team strives to provide friendly and helpful service to all our customers, and it is wonderful to know that we met your expectations. Thank you for choosing BMW of West Chester!

March 22, 2025

Dealership Rating
Employee Rating

Bill consistently provides outstanding service and demonstrates excellent communication skills. His attention to detail and commitment to customer satisfaction are truly appreciated. More

by MRB09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

BMW of West Chester responded

We are thrilled to hear that Bill consistently delivers outstanding service and excels in communication. We are so pleased the attention to detail and customer satisfaction he exudes is appreciated. Thank you for choosing BMW of West Chester!

March 16, 2025

Dealership Rating
Employee Rating

Service appointments are easily made and kept. Staff at the drive in are courteous Technicians well trained More

by JOEONSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

Mar 17, 2025

BMW of West Chester responded

We are delighted to hear our appointment scheduling is easily made and the promised time is kept. We appreciate your thoughts on our courteous advisors and valets in the drive lane and our well-trained technicians. Thank you for choosing BMW of West Chester!

March 11, 2025

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Employee Rating

The BMW Dearlersh is very good for good who owns the BMW that can relying for the safety check for the vehicle. I think you More

by NEALLEM4659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

BMW of West Chester responded

We are delighted you had a great service experience with our dealership. Thank you for choosing BMW of West Chester and we are looking forward to your next visit!

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