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Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza | Page 30

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
390 Reviews
4.9

390 Reviews

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390 Reviews of Bill Cosenza

November 24, 2023

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Employee Rating

Great service, pleasant staff. They do quality work and always return my car clean and in good working order. More

by RADRN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson, Frank Adinolfi, Joseph Fritz

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Nov 27, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

November 24, 2023

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My experience is always good but my concern is receiving a compatible loaner car. The cost is very expensive. It would be great to reduce it. More

by Ricky Wilson
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Recommend Dealer
Yes
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Nov 24, 2023

Ricky Wilson responded

Ok

November 17, 2023

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BMW of West Chester is a reliable place to have your vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. More

by Antony Blubello
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Melissa Gibson, Frank Adinolfi, Joseph Fritz, Robert Madden, Chad Carey , John Keenan, Noel Montesano

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Nov 20, 2023

BMW of West Chester responded

Many thanks Anthony for your outstanding recognition of the performance by our team here at BMW of West Chester!

November 14, 2023

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My service advisor, Bill Cosenza always makes me feel like I'm his only client. More

by Dr Pete C
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Recommend Dealer
Yes
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Nov 15, 2023

BMW of West Chester responded

We are truly gratified to hear Bill continues to deliver a great service experience for you. Many thanks again from all of us here at BMW of West Chester!

November 03, 2023

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Professional, experienced, pleasant, and knowledgeable! I wouldn't buy anything but a BMW from this dealership. More

by jkjarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Joseph Fritz , Anthony Blubello

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Nov 03, 2023

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the professional, pleasant and knowledgeable experience delivered by our team here at BMW of West Chester!

November 02, 2023

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Was surprised to see staff in personal dress Usually BMW employees / staff in logo golf shirts More

by crgerth
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Recommend Dealer
Yes
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November 01, 2023

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otto’s BMW is extremely attentive and take care of me soon after my arrival! More

by GINNACLARK
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Recommend Dealer
Yes
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October 30, 2023

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Bill is fantastic. Always keeps me informed and gets me out as quickly as he can. More

by bump_22
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Recommend Dealer
Yes
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Oct 31, 2023

BMW of West Chester responded

Thank you for your wonderful compliments for the informative and efficient service experience delivered by Bill. Many thanks again for choosing BMW of West Chester!

October 28, 2023

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I’ve always found this dealership to be first class! After 6 BMWs, I’ve found very good consistent service and quality people! More

by scrifasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Justice Mogano

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Oct 30, 2023

BMW of West Chester responded

Thank you your recognition of our team and for continuing to be a loyal and valued member of the BMW of West Chester family

October 28, 2023

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Employee Rating

Great Service - Bill Cosenza is the best service representative. He is why we are willing to drive an hour for service. More

by Johnpark0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2023

BMW of West Chester responded

Outstanding! Thank you for your wonderful recognition of the assistance delivered by Bill. We are gratified to hear you find the extra distance you travel to do business with us so worthwhile. Many thanks again for choosing BMW of West Chester!

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