Bill DeLord | Page 2

The sales team are outstanding This is our second vehicle purchase with Bill Delord Cadillac. Tim Long our sales executive was extremely helpful in helping me to choose the right v This is our second vehicle purchase with Bill Delord Cadillac. Tim Long our sales executive was extremely helpful in helping me to choose the right vehicle for my wife and me. My original thought was either and SRX or an XT5 but after working with the 2 of us helped us settle in on a CTS-4. The rest of the team starting at Bill Delord to General Manager Jerry Perrow worked to put together a very compelling deal and made us feel like we were the most important customer they have. Frank Lambert helped us get the best price possible for our trade-in. As with my previous experience with this group of professionals Steve Butsch got us the best financing available and made the financing and deal closure super simple. Our hats are off to this outstanding group. I look forward to doing business with them again in the future. Thank you, Keith and Sally Drummond More

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Outstanding Dealer and good to work wih. I have purchased 4 cars from this dealer and they have been great to work with in all cases. The salesmen are friendly and they know the products. T I have purchased 4 cars from this dealer and they have been great to work with in all cases. The salesmen are friendly and they know the products. Their service is outstanding. When you have a problem, they go out of their way to solve it. Cars are becoming very complex and they have so many options you can get. If you have a problem understanding all these options and how they work and how you get them to work, the salesmen, sales manager, finance person and even the owner will help you even if it takes a lot of time. I would recommend this dealer to anyone. More

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My experience with Bill Delord Dealership was amazing. I found Bill Delord's Dealership to be very professional, yet extremely friendly and courteous. They made my experience simple and rewarding and allo I found Bill Delord's Dealership to be very professional, yet extremely friendly and courteous. They made my experience simple and rewarding and allowed me to experience the feeling of being able to select the car that was right for me. The staff were efficient and respected my time when at the dealership. In addition, they were very knowledgeable about their vehicles and were more than helpful in demonstrating all the features of my new automobile. It is without hesitation that I would refer both family and friends to Bill Delord for their automotive needs! More

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Excellent experience!!! I'm a GM employee with 23 yrs experience and am very critical of how the Dealer/ Customer experience is. Well, let me tell you, from the time my wife I'm a GM employee with 23 yrs experience and am very critical of how the Dealer/ Customer experience is. Well, let me tell you, from the time my wife and I walked in to Bill DeLord's dealership, it was excellent. The Gereral Mgr., our salesman), the finance guy and Bill DeLord himself couldn't have been anymore accommodating and friendly. My first purchase there and it won't be my last. More

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LIVED UP TO THEIR REPUTATION We visited Bill Delords dealership in April 2015 wanting information about the upcoming Buick Cascada. There was no information available other than We visited Bill Delords dealership in April 2015 wanting information about the upcoming Buick Cascada. There was no information available other than website articles.. Ron Morris was the salesperson who we spoke with, we were interested in ordering one and he would call us when available . He was reliable and followed up with a phone call to us in Oct that Bill Delords could take an order for the car. The order was placed. Since it is built overseas and a new model, the car was delivered to us in April 2016. A long wait however Bill Delords was with us all the way. They followed the car from entry, to build, to cargo shipping to the east coast, to rail delivery in Cinn. When it finally arrived at the Dealers, we were out of town and Bill Delords put the vehicle on the showroom floor. They were just as proud to show and deliver the car and took extreme care.. We were impressed. We love our new Cascada and wish to thank Bill Delords for making our year long journey a success. More

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Excellent I've purchased my last 4 cars from Bill DeLord Autocenter and highly recommend them for both sales and service! Very knowledgeable and courteous staf I've purchased my last 4 cars from Bill DeLord Autocenter and highly recommend them for both sales and service! Very knowledgeable and courteous staff who make you feel right at home. I've never had such a nice experience at any other dealership and have loved all the cars I've purchased there. Service is great too! More

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Repeat Customer We have purchased two cars from this dealership in the last seven years. We keep going back because of the customer service and reputation of their sa We have purchased two cars from this dealership in the last seven years. We keep going back because of the customer service and reputation of their sales team. More

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