45 Reviews
Write a Review45 Reviews of Bill Elvidge
June 25, 2020
Super assistance, great people, wonderful outlet and perfect completion of what was needed....this is the second time I had help from you and am pleased perfect completion of what was needed....this is the second time I had help from you and am pleased More
Other Employees Tagged: Dominik Gibek, Lauren Boutos, Marty Maggio, Sal Gaeta, Joseph Cassello , I don’t remember
June 25, 2020
My salesman Bob Spee could write the Book on Customer Satisfaction!! My family has bought over 30 Toyota's from him and OLT! With the help of Mark Girlich, John Carnivele and Marty in finance, I plan on Satisfaction!! My family has bought over 30 Toyota's from him and OLT! With the help of Mark Girlich, John Carnivele and Marty in finance, I plan on being Oak Lawn Toyota's #1 customer for years to come. Kudos to everyone there!!! Mike Wasil More
Other Employees Tagged: Bob Spee, John Carnivele, Marty Maggio, Andres Rivera , Mark Girlich
June 05, 2020
Everyone explained to me what was going on, and very professional though out , detailed on what my options where for parts and labor. Overall a great experience professional though out , detailed on what my options where for parts and labor. Overall a great experience More
Other Employees Tagged: Juan Vazquez, Andres Rivera, Frank Nash, Keith Stadler, Sal Gaeta, Joseph Cassello
April 10, 2020
Total SCAM Artists Total SCAM artists. I ordered tires a few weeks ago. When I called and the guy quotes me $400. I tell him that is a great price and please order t Total SCAM artists. I ordered tires a few weeks ago. When I called and the guy quotes me $400. I tell him that is a great price and please order the tires. A week goes by and no word, 2 weeks pass and no word. Finally at the 3 week mark I call and ask about the tires. He's says Oh, they came in last week but I lost your number. Mind you I have been here several times and am in the system. In either case I make an appointment to have them installed. I get there and the guy says the tires are 695.00. What?!!! Its a classic bait and switch. No explanation for the increase no apologies for a misunderstanding. Just 695 out of the blue and a take it or leave it attitude. I left it and called Toyota on Western and got an honest price or 659 and no BS. My problem is not with the price but the bait and switch tactic. They have lost me as a customer forever More
Other Employees Tagged: The person I worked with is not listed
December 25, 2019
When I took my car in for an oil change in June and November, I was told that I needed a new cabin filter. When I told the associate that I had had one a few months prior, he could only say ‘oh’ . This November, I was told that I needed a new cabin filter. When I told the associate that I had had one a few months prior, he could only say ‘oh’ . This leads me to believe that either it hadn’t really been done before, or that was just proof that services are offered that are not needed just to make money. More
Other Employees Tagged: Steve Barrix