Bill Emerson | Page 2

Awesome service , staff is knowledgeable and pleasant . Efficient and reliable. I always feel my car is in good hands Efficient and reliable. I always feel my car is in good hands More

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Excellent service and staff very professional Bill Emerson finance and Toni in service would definitely buy a BMW again ⭐️⭐️⭐️⭐️⭐️ Emerson finance and Toni in service would definitely buy a BMW again ⭐️⭐️⭐️⭐️⭐️ More

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Problem existed for six months since battery and recall repair 1/27/23. Two days later I had problems with the cars lights; they would not shut off. Then I had to charge the battery due to hard start. I repair 1/27/23. Two days later I had problems with the cars lights; they would not shut off. Then I had to charge the battery due to hard start. In march I started to get warnings that turned out to be false. There were about 12 different codes. I finally explained the problems to Bill Emerson and the codes stopped after he replaced a module. The only problem I have now is a sizziling sound behind the radio and the lights (I believe it's the brake lights) don't always shut off. More

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PROFESSIONAL STAFF ALWAYS GREETING YOU BY NAME MAKING SURE THAT YOUR APPOINTMENT IS IMPORTANT AND CORRECT SURE THAT YOUR APPOINTMENT IS IMPORTANT AND CORRECT More

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Everyone was super helpful and explained everything clearly and concisely. Wife and I were very happy with our experience. Hope to buy another car here again soon. Thank you very much!! clearly and concisely. Wife and I were very happy with our experience. Hope to buy another car here again soon. Thank you very much!! More

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BMW of Naples is the best dealership anywhere. Great customer service! Rhoel Gray always make sure everything is done to perfection. And thank you Bill Emerson for having the best service team! Great customer service! Rhoel Gray always make sure everything is done to perfection. And thank you Bill Emerson for having the best service team! More

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My service rep. Corey Hespeler was excellent, technically asute, and patient. Also general service Mgr. Bill Emerson was excellent and listened to my X5 problems. Corey Hespeler was excellent, technically asute, and patient. Also general service Mgr. Bill Emerson was excellent and listened to my X5 problems. More

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Fantastic service dept and service manager, Bill. He assisted me with a difficult situation, and genuinely wanted to help! No excuses or barriers to service. He assisted me with a difficult situation, and genuinely wanted to help! No excuses or barriers to service. More

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I had a great experience with Karina Ledezma, from ordering my new BMW, to taking delivery. She kept in contact with me, so I was aware of the progress from beginning to end. I really appreciate all ordering my new BMW, to taking delivery. She kept in contact with me, so I was aware of the progress from beginning to end. I really appreciate all she has done for me, and I am very happy with my new car. Thank you Karina! More

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This is a dealership that could teach other BMW dealers how to see and service BMWs. Germain is professional, responsive and meets all the objectives of keeping my new BMW operating as designed. how to see and service BMWs. Germain is professional, responsive and meets all the objectives of keeping my new BMW operating as designed. More

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