Bill Fallon

Just recently, I called and requested to have a speaker replaced in my wife's 2018 VW Atlas. As usual, I was in and out in virtually no time flat. The audio system was adjusted and sounds brand new on a replaced in my wife's 2018 VW Atlas. As usual, I was in and out in virtually no time flat. The audio system was adjusted and sounds brand new on a 100K mile vehicle! This Service Dept. has yet to fail me since way back in 2009. Kudos to Billy the Service Manager and his staff! More

by Kimenjo Verified Customer Verified Customer

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Each service visit reminds me of why I am proud to own a VW. The service team communicates well, is responsive and clearly expresses a will to help its customers. VW. The service team communicates well, is responsive and clearly expresses a will to help its customers. More

by dcsnowdoniii Verified Customer Verified Customer

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Very profesional workers and technicians. I strongly recommend this Dealership to everybody. They made the service in 1 day and half, that supposed to be 2 days. Very efficient. I recommend m I strongly recommend this Dealership to everybody. They made the service in 1 day and half, that supposed to be 2 days. Very efficient. I recommend making the video of the service more explanatory, not just showing the paper with the order. More

by puma72 Verified Customer Verified Customer

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I dealt with Dylan, Billy and Mike. Fantastic team. I’ll bring my TDI back for the next service appointment, no question. Not many knowledgeable TDI people out there. I’ll trust these f Fantastic team. I’ll bring my TDI back for the next service appointment, no question. Not many knowledgeable TDI people out there. I’ll trust these folks. More

by SCHMIDT.ERIC508 Verified Customer Verified Customer

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Great service. The maintenance team at Colonial VW are top notch, highly recommended. The job was done right and in a timely manner. The maintenance team at Colonial VW are top notch, highly recommended. The job was done right and in a timely manner. More

by 63LGMK Verified Customer Verified Customer

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Good first visit. Will bring in my car again next year. I recommend this dealership for service Will bring in my car again next year. I recommend this dealership for service More

by sec0 Verified Customer Verified Customer

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The team at Colonial is fantastic and I appreciate how diligent they are in both communications and empathy. diligent they are in both communications and empathy. More

by charliefield05 Verified Customer Verified Customer

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Services dept Bill very professional, very friendly, thoughtful, detailed oriented explain and future service plans, very helpful. Excellent customer service thoughtful, detailed oriented explain and future service plans, very helpful. Excellent customer service More

by RAYRLIU Verified Customer Verified Customer

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Everything went very smoothly from start to finish. Everyone was professional and helpful. It was a pleasurable experience. Everyone was professional and helpful. It was a pleasurable experience. More

by nbruce904 Verified Customer Verified Customer

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Always super pleasant to work with. Great waiting area makes service a pleasure. Thanks VW! Great waiting area makes service a pleasure. Thanks VW! More

by chunnydave Verified Customer Verified Customer

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