Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
717 Reviews
4.9

717 Reviews

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717 Reviews of Bill Fallon

December 19, 2025

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Employee Rating

Just recently, I called and requested to have a speaker replaced in my wife's 2018 VW Atlas. As usual, I was in and out in virtually no time flat. The audio system was adjusted and sounds brand new on a More

by Kimenjo
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Jon Lacey

December 19, 2025

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Each service visit reminds me of why I am proud to own a VW. The service team communicates well, is responsive and clearly expresses a will to help its customers. More

by dcsnowdoniii
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Recommend Dealer
Yes

December 18, 2025

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Very profesional workers and technicians. I strongly recommend this Dealership to everybody. They made the service in 1 day and half, that supposed to be 2 days. Very efficient. I recommend m More

by puma72
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

December 18, 2025

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I dealt with Dylan, Billy and Mike. Fantastic team. I’ll bring my TDI back for the next service appointment, no question. Not many knowledgeable TDI people out there. I’ll trust these f More

by SCHMIDT.ERIC508
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin , Mike, TDI technician

December 12, 2025

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Great service. The maintenance team at Colonial VW are top notch, highly recommended. The job was done right and in a timely manner. More

by 63LGMK
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

December 08, 2025

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Good first visit. Will bring in my car again next year. I recommend this dealership for service More

by sec0
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

December 08, 2025

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The team at Colonial is fantastic and I appreciate how diligent they are in both communications and empathy. More

by charliefield05
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Recommend Dealer
Yes

December 04, 2025

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Services dept Bill very professional, very friendly, thoughtful, detailed oriented explain and future service plans, very helpful. Excellent customer service More

by RAYRLIU
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Recommend Dealer
Yes

November 27, 2025

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Everything went very smoothly from start to finish. Everyone was professional and helpful. It was a pleasurable experience. More

by nbruce904
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Recommend Dealer
Yes

November 21, 2025

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Always super pleasant to work with. Great waiting area makes service a pleasure. Thanks VW! More

by chunnydave
Recommend Dealer
Yes
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