Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
697 Reviews
4.9

697 Reviews

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697 Reviews of Bill Fallon

November 03, 2025

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Employee Rating

Easy to schedule appointment, great customer service, timely communication. Highly recommend this dealership for your vehile. More

by yogesh.Athawale
Recommend Dealer
Yes

October 27, 2025

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The dealership broke a piece inside of my car and tried to hide with with electrical tape. I didn’t discover it till a week later when I’m driving and a piece of my car fell off that had been taped up by t More

by MARISSASKOR
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Recommend Dealer
No

October 26, 2025

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I am happy with my new volkswagen jetta sport. Wish it could have been an sel model but that's my bad. More

by hpydestiny
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Recommend Dealer
Yes

October 23, 2025

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Everyone is always friendly and helpful - efficient with time as well! Great space to work while I waited for the service to be completed. More

by Amanda J
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Recommend Dealer
Yes

October 21, 2025

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Great customer service! Clear communication about the needs of the vehicle and attention to detail. More

by ledebuhr
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath

October 20, 2025

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I appreciate the communication that was given, answering any questions I had and was able to get my car back to me same day. Very friendly and easy going. More

by sboivin2224
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Recommend Dealer
Yes

October 13, 2025

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Service was good from start to end. They r attentive and prompt, and detailed. Thank u More

by RLSUSARLA
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Recommend Dealer
Yes

October 13, 2025

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happy with service unhappy with trying to learn and understand this new car manual very difficult to understand and work with as I attempt using this car perhaps more attention from salesman woul More

by DORA2
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

October 13, 2025

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Fast and to the point, no fuss, easy. This is what a good service department looks like, with people who talk to you, online appointments, video explanations, and upfront pricing. More

by law
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

October 09, 2025

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Employee Rating

Service was professional. All questions were heard and answered in a patient, professional and concise manner. Overall the entire experience was pleasant and peaceful. More

by jdonat
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Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

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