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Bill Fallon
Bill Fallon | Page 74
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
785 Reviews
785 Reviews
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785 Reviews of Bill Fallon
May 10, 2020
As always, fantastic service. The service department is thorough, provides accurate information and completes work as promised. I have used this dealership for service for several years despite having one thorough, provides accurate information and completes work as promised. I have used this dealership for service for several years despite having one much closer to my house. Their honesty and excellent service ensures my continued business. More
by jenpil
Verified Customer
May 08, 2020
Prompt, courteous and quality service. The service department always goes the extra mile to make the customer feel appreciated. Bill is a true professional who sets a high standard for excellence in c department always goes the extra mile to make the customer feel appreciated. Bill is a true professional who sets a high standard for excellence in customer service. More
by MIGHTYJON
May 03, 2020
They have taken care of me and my family for years and have always upheld the best level of customer service. Best Volkswagen dealership there is! have always upheld the best level of customer service. Best Volkswagen dealership there is! More
by BLAKEMUCCINI
Other Employees Tagged: Bill Mcgrath, Jon Lacey, Dylan Begin , Cal Angus, Neil Finch, Gina Martinez, Joe Patrock, Derek Power, Dino Scimemi
April 23, 2020
Five star service for sure... Bill is the nicest person I have ever encountered at any car dealership... I highly recommend getting your service done there.... have ever encountered at any car dealership... I highly recommend getting your service done there.... More
by DINNERANDCOMPANYCATERING
April 23, 2020
Fantastic service; gets the job done! This is a great team to service all of our VW vehicles. Great use of technology to communicate, full explanation of work to be done and anticipated pr This is a great team to service all of our VW vehicles. Great use of technology to communicate, full explanation of work to be done and anticipated pricing. Easy drop off and pick up; great customer waiting area, too. Best of all, the service managers are great people who take a personal interest in quality work and customer satisfaction. More
by SLGORMAN17
Other Employees Tagged: Bill Mcgrath
April 21, 2020
Everyone is always professional, helpful and informative about the service needed. Staff is always very knowledgeable and I know the work being done is only what is needed! about the service needed. Staff is always very knowledgeable and I know the work being done is only what is needed! More
by CHARLESM74
Other Employees Tagged: Jon Lacey, Dylan Begin
April 16, 2020
40K service and more Despite the COVID situation we're in, I brought my car in for a knocking sound, which turned out to be worned out bearings. Billy and his team did an Despite the COVID situation we're in, I brought my car in for a knocking sound, which turned out to be worned out bearings. Billy and his team did an awesome job as usual despite with a smaller crew. Gave me a loaner and in addition to the bearings work, took care of 40K service and a leaky tire. Nice work folks and highly recommend them More
by Murali
April 14, 2020
During a tough time, it was nice to see that they were open! Hello, As always, I received great service! With the covid 19 around, it was nice to see that they were still open. Unfortunately, my car will need Hello, As always, I received great service! With the covid 19 around, it was nice to see that they were still open. Unfortunately, my car will need an oil change every once in a while and it was nice to see that they were open. Heart goes out to them, please be safe!! Tom Hoye More
by THECOMPUTERGUY1972
April 11, 2020
The service provided by this dealership is excellent Our experience with the service provided during this unusual time due to the Coronavirus was excellent and did not require us to enter their facility. Our experience with the service provided during this unusual time due to the Coronavirus was excellent and did not require us to enter their facility. They picked up our vehicle, sanitized it before and after the service and then returned the vehicle to our home. More
by Ron Barney
Other Employees Tagged: Bill Mcgrath, Jon Lacey
April 08, 2020
The service department operates very professionally. The front associates can always answer your questions. And the whole department works as a team and accommodate there customers. front associates can always answer your questions. And the whole department works as a team and accommodate there customers. More
by SUSANCHRISTEDES
Other Employees Tagged: Bill Mcgrath, Jon Lacey, Dylan Begin , Gina Martinez
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