Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough

Bill Fallon | Page 74

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
769 Reviews
4.9

769 Reviews

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769 Reviews of Bill Fallon

February 25, 2020

Dealership Rating
Employee Rating

Service was quick and thorough and greatly appreciated. The gentleman at the service desk was very helpful, knowledgable and gave outstanding customer service. Thank you. More

by ALEKMANJULIA
Recommend Dealer
Yes

February 21, 2020

Dealership Rating
Employee Rating

Thanks for a great first service thanks for the great first service on the car, Bill was great, you have a top notch service department! Thank you and keep it up More

by MDEJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 13, 2020

Dealership Rating
Employee Rating

Service A great job! Parts were available in a timely manner. Service time was expedited. I continue to come back to Colonial given years of great experiences More

by JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 10, 2020

Dealership Rating
Employee Rating

Brought my car in because I thought I heard humming from a wheel bearing and that wasn’t the problem and I got a free car wash on top of not having to pay for it being looked at More

by Wubbalubbadubdub
Recommend Dealer
Yes

February 03, 2020

Dealership Rating
Employee Rating

VW Alltrack Service The staff took me in right away and the work was successfully done in reasonable amount of time. Staff was efficient and informative and the work was More

by ANTONIO.MONTEIRO
Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

January 26, 2020

Dealership Rating
Employee Rating

Customer service isn't easy and these folks do an amazing job. Thankful for their work and they've implanted a lasting impression on me More

by DMUCCINI7
Recommend Dealer
Yes
Jan 26, 2020

Colonial Volkswagen of Westborough responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance.

January 25, 2020

Dealership Rating
Employee Rating

Everyone in service was friendly , helpful and efficient. They were more than willing to take the time to thoroughly explain things to me and resolve issues. More

by SHANNONSTEMPLE33
Recommend Dealer
Yes
Jan 25, 2020

Colonial Volkswagen of Westborough responded

Hi, Shannon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. If we can be of further assistance, don't hesitate to let us know! Derek Power General Manager dpower@colonialvw.com

January 18, 2020

Dealership Rating
Employee Rating

joe the best man to help any one 5 star joe listen to what you want and need and quick and how fast he works. very nice guy. the test drive show how the car rides , when we got disel gas whe More

by ALICEMELO1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gina Martinez, Joe Patrock

Jan 18, 2020

Colonial Volkswagen of Westborough responded

Alice, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that Joe or our team can assist you with! Derek Power General Manager dpower@colonialvw.com

January 14, 2020

Dealership Rating
Employee Rating

Beyond excellent service, which is the norm. The service department is a large part of why I have bought 2 vehicles from Colonial VW of Westborough. More

by Karen McLaughlin
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin , Bill McGrath

Jan 14, 2020

Colonial Volkswagen of Westborough responded

Thank you for the great feedback, Karen! We aim to please, and we're happy that you continue to choose Colonial VW! Derek Power General Manager dpower@colonialvw.com

December 18, 2019

Dealership Rating
Employee Rating

Outstanding service. My experience was timely and professional. Staff members are very knowledgeable. Very friendly and courteous. Outstanding customer service. I would h More

by nightfly622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2019

Colonial Volkswagen of Westborough responded

We understand it's a big decision where you purchase your car, and we are grateful to have been chosen. Thank you again for choosing Colonial Volkswagen of Westborough and this outstanding review! We hope to see you again! Derek Power General Manager dpower@colonialvw.com

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