Bill Ferguson
Bill Ferguson at Southern Team Hyundai Nissan Subaru Volkswagen
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Bill Ferguson | Page 6

Nissan Service Advisor

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
95 Reviews

Bill made a big change in 1977 when he moved to Roanoke to continue his education and start his business career. He's now been in the automotive and trucking industry for over 20 years with stints in service and parts, and his extensive knowledge has been on display at First Team since 2009. Bill appreciates that First Team will go the extra step to make things right for their customers. Bill has been married for 30 years with two grown children, and his hobbies include golf and working in the yard.

4.8

95 Reviews

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95 Reviews of Bill Ferguson

May 14, 2022

Dealership Rating
Employee Rating

Great service, hopefully my next vehicle will also be a Subaru if only they made vans More

by blackandbluems
Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Harold Woody, Mike White , Mark Straley, Brennon Viele

May 16, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 13, 2022

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Employee Rating

The staff was friendly and not too bad of a wait for my vehicle to be serviced also was offered a drink while waiting awesome More

by Noelcc77
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Harold Woody, Mike White , Mark Straley, Brennon Viele

May 13, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 09, 2022

Dealership Rating

Service Advisor was informative and the work was done in a timely manner.I don't have any complaints.Vehicle was washed and clean.Pleased with the Service. More

by emeadows
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Harold Woody, Mike White , Mark Straley, Brennon Viele

May 09, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 09, 2022

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Employee Rating

Dependable. Service workers treat each customer with respect. Handle auto with care. Office workers are respectful More

by JUNEmother123
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Harold Woody, Mike White , Mark Straley, Brennon Viele

May 09, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 09, 2022

Dealership Rating
Employee Rating

Maintenance appointment was done quickly and efficiently. Staff was friendly and professional. Great job team! More

by mtjb
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
May 09, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 08, 2022

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Service is quick and the staff is so lovely! Comfortable waiting area and great prices as well More

by kacyjspence
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Harold Woody, Mike White , Mark Straley, Brennon Viele

May 09, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 07, 2022

Dealership Rating
Employee Rating

In and out quickly with a free state safety inspection…thanks got to the golf course on time ! More

by BGEORGE1A
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike White

May 07, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 05, 2022

Dealership Rating
Employee Rating

Great service, friendly staff. Coffee is good. I would go back again for warranty service. More

by caleysink
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Harold Woody

May 05, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 03, 2022

Dealership Rating
Employee Rating

Great service and I didn't have to wait long, thank you very much, See ya next year More

by CATSMEOW1960
Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt, Mark Baker, Harold Woody, Mike White , E.B. Padgett, Mark Straley, Brennon Viele

May 03, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 27, 2022

Dealership Rating
Employee Rating

The Service Is Excellent. The Staff Is Friendly And Very Professional. When I Call They Know What Services I Want Done. The Dealership Is Extremely Clean. I Am Extremely Curio More

by AYERS.BLUERIDGEMOTEL675
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker , E.B. Padgett

Apr 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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