Bill Ferguson
Bill Ferguson at Southern Team Hyundai Nissan Subaru Volkswagen

Bill Ferguson | Page 6

Rental Car Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.1
141 Reviews

Bill made a big change in 1977 when he moved to Roanoke to continue his education and start his business career. He's now been in the automotive and trucking industry for over 20 years with stints in service and parts, and his extensive knowledge has been on display at First Team since 2009. Bill appreciates that First Team will go the extra step to make things right for their customers. Bill has been married for 30 years with two grown children, and his hobbies include golf and working in the yard.

4.1

141 Reviews

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141 Reviews of Bill Ferguson

January 05, 2023

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Easy process and faster than expected. Customer service is always solid and the waiting room is always clean and comfortable. More

by RILEYHMURTAGH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Jan 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2023

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The handling of my problem with the Sonata was professional and met with my expectations, More

by CU1971
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Recommend Dealer
Yes

Other Employees Tagged: Mike Adams

Jan 04, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 31, 2022

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I have had my Volkswagen for 2 years and I always get excellent service. They are helpful and friendly. More

by CHILLYW117
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Jan 02, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 28, 2022

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As always, the Service Department went above and beyond. Very professional staff and an inviting waiting room with warm and cold beverages. My car is 3 years old and no one else is allowed to work on it. More

by HOTELMANAGER47088
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

Dec 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 28, 2022

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Service department staff is friendly and professional. Pleasant experience. Will return for future service needs. More

by WALTERS61
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Dec 28, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again! Have a great day!

December 26, 2022

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Dealership met my expectations and delivery was good. Everything was done to my satisfaction at the visit More

by Wkh1
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Dec 26, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 21, 2022

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Great service. They worked on time and perform exactly as asked. They actually did the work faster than I expected. More

by TGOLFC
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Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt

Dec 22, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again!

December 15, 2022

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Very courteous and fast service and very polite. And they are very well informed and trained More

by hpreach4him
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Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Dec 16, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 14, 2022

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Maria is rude. She interrupted my conversation and ignored verbal prompt. That lead to yelling match More

by AVA_COLES
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Recommend Dealer
No

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Dec 14, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention, Ava. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

December 13, 2022

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Great staff that we trust to provide service for our Tucson. You can drop it off or wait on it in their comfortable facility. More

by wfhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Dec 13, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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