Bill Ferguson
Bill Ferguson at Southern Team Hyundai Nissan Subaru Volkswagen

Bill Ferguson | Page 9

Rental Car Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.1
141 Reviews

Bill made a big change in 1977 when he moved to Roanoke to continue his education and start his business career. He's now been in the automotive and trucking industry for over 20 years with stints in service and parts, and his extensive knowledge has been on display at First Team since 2009. Bill appreciates that First Team will go the extra step to make things right for their customers. Bill has been married for 30 years with two grown children, and his hobbies include golf and working in the yard.

4.1

141 Reviews

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141 Reviews of Bill Ferguson

August 17, 2022

Dealership Rating
Employee Rating

VW service department extremely professional. They took care of my Jetta and kept me well informed. Took a stroll over to Subaru and was impressed by the sales departments professionalism. More

by adamsjr101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker , Harold Woody

Aug 17, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2022

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Employee Rating

Great Service Team , Great friendly and timely service clean wait area! Thank You Southern Team Subaru ! More

by jamesjamd17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Aug 17, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 27, 2022

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Service department does a really nice job. Always friendly and on time appointments. Really like getting the heads up on planned service costs before the appointment date. More

by LINDATRENT927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Jul 27, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 20, 2022

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Employee Rating

Very satisfied with the service. Easy to make a appointment and everything was on time. More

by RLCROSIER1934
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Jul 20, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 18, 2022

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Employee Rating

Always very pleasant and maintenace is very reliable. Would buy another new Forester if I could get a better price Also I want a white one. But my 2011 at 49,590 miles still works so I'm not in any More

by WILSONKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 24, 2022

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Very happy with the experience. Nice waiting area that provided coffee and snacks. Thanks again for a great experience. More

by simmons5clan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Jun 24, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 14, 2022

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Employee Rating

We have had a great experience at Southern Team. We bought a 2022 Subaru Outback. The sales person Heratio not sure if I spelled his name correctly, was wonderful. Very helpful and knowledgeable abo More

by Vincebroce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marsha Wirt, Mark Baker, Mike White , Delisa Alvis, Mike Dickman, Mark Hardin, Mark Straley, Brennon Viele, Harold Woody

Jun 15, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2022

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Employee Rating

Pleasant and timely with repairs. Knowledgeable to the recall issues. Make you feel as if they only have you for a costumer. More

by MHARR67609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker, Mike White , Mark Straley, Brennon Viele, Harold Woody

Jun 13, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 06, 2022

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Employee Rating

I have always found them to be very friendly and my servicing is always on time when I am waiting. I'm never dissapointed!! More

by DBBJOH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 06, 2022

Dealership Rating
Employee Rating

I love this place got my first car and they were very good with helping me and all my oil changes are free my inspection are free everyone’s very nice It’s a clean fresh environment they get you in and o More

by LAVERNEBECKS42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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