Bill Fletcher
Bill Fletcher at Campbell Ford

Bill Fletcher | Page 11

Business Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

Contact Me
4.9
684 Reviews

I moved here from Canada is high school and have been here ever since. I just had my 1st child, baby Ava was born 04/10/17. I have been at Campbell Ford for 11 years now and am happy to help you no matter what needs you may have.

Dealership Experience

19 yrs, 5 mos

Industry Experience

26 yrs, 5 mos

Languages Spoken

English English

4.9

684 Reviews

Write a Review

684 Reviews of Bill Fletcher

May 18, 2025

Dealership Rating
Employee Rating

Your finance people made the loan happen for me. They worked very hard for me. More

by DJSNOWBUNNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I had Rodney as a salesman. Normally I deal with Erik. But I asked Rodney if Erik was there and he said he did not know him. After sale was final I saw Erik come in.

May 18, 2025

Campbell Ford responded

Thank you so much for choosing Campbell Ford! Please let us know if we can be of any more assistance.

May 14, 2025

Dealership Rating
Employee Rating

Bought a beautiful SUV recently. Had a great customer service experience and were very family friendly ( we had young children with us). Smooth transactions and was able to test driv More

by mstewart174
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

May 14, 2025

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

April 28, 2025

Dealership Rating
Employee Rating

Pulled into dealership on the spur of the moment after looking at Nissan products. Erik Blad came out and after some Q&A, showed me a '24' very low mileage nicely equipped Escape. Placed a Deposit, and t More

by Dean
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

Apr 28, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

April 03, 2025

Dealership Rating
Employee Rating

Erik was very pleasant to work with. He was looking out for me the during the whole process. More

by zhilliard84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

Apr 03, 2025

Campbell Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

April 02, 2025

Dealership Rating
Employee Rating

I’ve always had good service from Campbell’s. The staff is always professional and keeps me up to date on issues I may be having. More

by LARAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Lares, Marvin Dawson , Vincent Hernandez, Judy Dawson

Apr 02, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

March 22, 2025

Dealership Rating
Employee Rating

Very pleased with both our sales representative and the dealership as a whole. I was treated with respect throughout the process. More

by Askibbe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer

Mar 24, 2025

Campbell Ford responded

Thank you so much for choosing Campbell Ford! Please let us know if we can be of any more assistance.

March 17, 2025

Dealership Rating
Employee Rating

Terrible communication had car in service 3 weeks and didn’t accomplish anything but them Trying to tell me they worked on it and it was lies. My service advisor told me 3 different times he would get b More

by kpaulk63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Lares, Marvin Dawson, Austin Davey , Nick Boyd, Vincent Hernandez, Ron Metcalf

Mar 17, 2025

Campbell Ford responded

Thank you for taking the time to complete this survey. For starters, communication is huge and I do sincerely apologize for the lack of communication from my team regarding your vehicle's repairs. This is an issue as no guest should feel ignored, for that I truly do apologize. We managed to repair your check engine light with your approval and the only hold up we had was really getting your door seal. We ran into many of issues trying to obtain the correct door seal for your vehicle. This vehicle is a bit older and Ford simply only creates factory parts for so long. Please don't think for a second your vehicle was just left here with no repair in mind. I hope you can forgive my teams lack of communication and give Campbell Ford another shot. You are more than welcome to reach out to me personally for any of your service needs. Austin Davey Service Director 269-684-8300 ext 303

March 15, 2025

Dealership Rating
Employee Rating

Jason was very responsive to our needs and resourceful in finding a solution. This sales person and the dealership believe and practice integrity and honesty. I would but from them again. More

by del4mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ziesmer, Erik Blad

Mar 16, 2025

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jason and our team, and we look forward to working with you again.

March 02, 2025

Dealership Rating
Employee Rating

Excellent customer service and attention to detail. Waiting area clean and comfortable. Service department keeps me informed on progress More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Hernandez

Mar 03, 2025

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2025

Dealership Rating
Employee Rating

Erik Blad is definitely the guy to go see if your looking to buy a new or used car, him and the financing team are definitely a great team More

by Bigbuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Blad

Feb 28, 2025

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Erik delivered such a great experience!

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