Bill "Fuzz" Steinlage
Bill "Fuzz" Steinlage at Jim Butler Chevrolet

Bill "Fuzz" Steinlage | Page 17

Sales Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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4.7
219 Reviews
4.7

219 Reviews

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219 Reviews of Bill "Fuzz" Steinlage

March 18, 2020

Dealership Rating
Employee Rating

Service was rude and it took 2.5 hours for an oil change. What's the point of an appointment if it's gonna take that long More

by rickyknight9
Recommend Dealer
No

Other Employees Tagged: Doug Darr, Stacey Thornton , Mike Johnson

Mar 18, 2020

Jim Butler Chevrolet responded

Thank you for sharing your feedback with us. We do apologize for the longer than usual wait time for your oil change package. Our normal wait time for this service is 90 minutes, but our high volume of customers unfortunately resulted in longer than usual wait times on the day you visited us. We are constantly working improve wait times for our customers and have cut back on scheduled appointments to attempt to rectify this problem. We hope your future visits with us are faster and more pleasant.

March 12, 2020

Dealership Rating
Employee Rating

We have bought our last 5 vehicles from butler and have always been treated kindly and with respect. If we ever have an issue it is resolved quickly. We will be back. They always seem to have the best deal More

by jburns42001
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton

Mar 13, 2020

Jim Butler Chevrolet responded

Thank you for your kind words and your business! We work very hard to make sure we offer the best deals in the best possible environment and we're glad we were able to hit the mark for your visit with us! Congratulations on your new vehicle and we look forward to working with you again!

March 03, 2020

Dealership Rating
Employee Rating

Fuzz always gets me into a vehicle that is the best fit for my lifestyle, family, finances, and personality. He helps me make educated decisions. We even fact check to make sure that we are comparing apple More

by AshleyMcDowell
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton

Mar 04, 2020

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

February 17, 2020

Dealership Rating
Employee Rating

I was checked in instantly and in a few minutes was escorted to a service technician. Everything was explained and I was kept in the loop on when my car would be ready. Very pleasant people and a nice More

by artbarrett221
Recommend Dealer
Yes
Feb 17, 2020

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

February 03, 2020

Dealership Rating
Employee Rating

Go see Fuzz!! You'll be glad you did! We found our car online and drove nearly 45 minutes just to see and drive it. Working with Donnie and then Fuzz was such a great experience. Both were More

by niedringhaustiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Reckert

Feb 03, 2020

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

January 31, 2020

Dealership Rating
Employee Rating

Made it easy. Didn't feel like I had to do all the work like some places. It seemed like the salesman wanted to close the deal without being pushy. More

by 1234567asdfghjk
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Darr

Jan 31, 2020

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Fuzz got the recognition he deserved. Hope to see you again!

January 22, 2020

Dealership Rating
Employee Rating

WARRANTY WORK ON FRONT END MY REP THERE WAS BILL HE WALKED ME THROUGH THE WHOLE PROCESS GOOD JOB BILL.I HAVE HAD A BUMPY ROAD WITH THE SERVICE DEPT> SO NOW BILL IS MY GO TO GUY More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 22, 2020

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

January 15, 2020

Dealership Rating
Employee Rating

Phenomenal service great experience. I never have Phenomenal service great experience. I never have purchased a car so relaxed before. Fuzz gave great explanation and told me every step that was go More

by myrna.fairchild
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton

Jan 15, 2020

Jim Butler Chevrolet responded

That's great to hear, Myrna! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

January 02, 2020

Dealership Rating
Employee Rating

Salesman Fuzz was a great salesman. He listened to what we wanted and was great to work with. The finance man was also great. All in all a great experience. More

by waldmanndennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Zarlingo

Jan 02, 2020

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again!

November 30, 2019

Dealership Rating
Employee Rating

Battery replacement Was able to get service at a very busy time without an appointment. Was told it would be a few hours. Total time was 2 1/2 hours. I was lent a persona More

by johnpmiceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Johnson

Dec 02, 2019

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

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