Bill "Fuzz" Steinlage | Page 18

Don't run from the Fuzz Bill, or Fuzz, helped to make our truck shopping process a breeze. From going through his inventory with us online to narrow our search, to holding ou Bill, or Fuzz, helped to make our truck shopping process a breeze. From going through his inventory with us online to narrow our search, to holding our truck for an entire week (thanks to an insurance nightmare), he went above and beyond. Highly recommend talking with Fuzz! More

by chad57 Verified Customer Verified Customer

Report | Print

Fuzz is the best The whole process was fantastic. Fuzz is the best there is. I appreciate everything he did for me thru the process. Couldn’t have worked out better. The whole process was fantastic. Fuzz is the best there is. I appreciate everything he did for me thru the process. Couldn’t have worked out better. More

by SEANSTEINLAGE Verified Customer Verified Customer

Report | Print

Amazing customer service in the sales department and the service department. It’s the only dealership I will go through. Especially being a female, I never felt taken advantage of or lack of respect with service department. It’s the only dealership I will go through. Especially being a female, I never felt taken advantage of or lack of respect with working with them. More

Report | Print

Mystery issue solved! It was a few weeks, but my vehicles problem was resolved! Took some digging, but its fixed!! They understood I did not feel safe with the issue, so th It was a few weeks, but my vehicles problem was resolved! Took some digging, but its fixed!! They understood I did not feel safe with the issue, so they made it completely right. Thanks to Bill he knew exactly what kind of vehicle im interested in when we wasnt approved for another that we was looking at. Very polite and caring with a great attitude! Thank you -Patricia and Brandon More

by trishachristine89 Verified Customer Verified Customer

Report | Print

Buying my new car was a great experience! Fuzz is always helpful. This is the 4th car we have purchased from him and we will keep coming back. I like to deal with a no nonsense atmosphere an Fuzz is always helpful. This is the 4th car we have purchased from him and we will keep coming back. I like to deal with a no nonsense atmosphere and that's what I get. He is respectful and very helpful to try and get what you want! More

by liverbj Verified Customer Verified Customer

Report | Print

Purchase of Used car I will say that Bill "Fuzz" Steinlage is one of the best sales people I have ever dealt with. Fuzz ensured I had just the car a wanted. He kept my pa I will say that Bill "Fuzz" Steinlage is one of the best sales people I have ever dealt with. Fuzz ensured I had just the car a wanted. He kept my payments (with the help of the amazing finance team) right where I wanted them. I even declined the first lender and was provided a different source who I prefer to do business with on my loan. Fuzz did everything he could to make this the best experience I have had when purchasing a car new or used. I would tell anyone going to Jim Butler in Fenton, Missouri to ask for Fuzz. The only down side to my experience was the discovery that the driver side wiper blade was split at the top and bottom of the blade. Since the car is to have an inspection by the dealership, I am curious how this was over looked. I only noticed because when I ran the cleaner the wind shield was as clear as it should be, so I put the wipers in service mode and noticed the condition of the blade I am now purchasing a new driver side wiper blade for my car that will cost me $25.00 to replace. I thought I checked everything before leaving, I did not actually meet anyone from the service department. People at this location are all friendly and treat you with respect. I do want to say again, for a purchasing experience, this was amazing, and ask for Fuzz! Happy consumer - Michele Reichard More

by mvarink Verified Customer Verified Customer

Report | Print

Fixing my seat If you need anything helped with or fix they will Make sure that your car is going to be good when you leave a in and out moment If you need anything helped with or fix they will Make sure that your car is going to be good when you leave a in and out moment More

by fredrickwesterfield0 Verified Customer Verified Customer

Report | Print

Amazing What can I say once again fuzz get the job done and Bill Timmoms the service advisor they both gets a BILLION STARS they gets the job done they both What can I say once again fuzz get the job done and Bill Timmoms the service advisor they both gets a BILLION STARS they gets the job done they both went above and beyond to make sure that they could help me in anyway and they did just that they are some KEEPER!!! More

by tbdraper Verified Customer Verified Customer

Report | Print

Great overall experience. Highly recommend! Great experience! We've bought our last 3 cars from Jim Butler and will be back to get our next one. Great service, great prices and great overall ex Great experience! We've bought our last 3 cars from Jim Butler and will be back to get our next one. Great service, great prices and great overall experience. Highly recommend! More

by twade8 Verified Customer Verified Customer

Report | Print

Great car buying experience Jen was very nice on the phone. She connected us with Bill who was a kind, no-nonsense salesman. Tara was easy to work with on the documents. Overa Jen was very nice on the phone. She connected us with Bill who was a kind, no-nonsense salesman. Tara was easy to work with on the documents. Overall great dealership! There was only one key available at time of purchase plus we couldn’t get the wash and gas due to weather and time of evening so we went back the next week and, true to their word, everything was handled. More

by kristy Verified Customer Verified Customer

Report | Print