Bill "Fuzz" Steinlage | Page 5

Very good people. Thanks to the crew for all the help and support through the purchase Thanks to the crew for all the help and support through the purchase More

by williamjeffries86 Verified Customer Verified Customer

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This will be the second truck I’ve bought from the dealership and it will be my last!! The salesman did his job just fine, but between management and the finance department i don’t think I’ll ever buy dealership and it will be my last!! The salesman did his job just fine, but between management and the finance department i don’t think I’ll ever buy here again! The way My family was treated was xx and if I hadn’t already signed my paperwork I wouldn’t of bought this truck! More

by stevensracing120 Verified Customer Verified Customer

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I had a whole series of problems with my brand new 2024 Corvette C8 Z07, and the service department struggled to fix the issues. After taking it back and forth multiple times, (I had it in and out of the Corvette C8 Z07, and the service department struggled to fix the issues. After taking it back and forth multiple times, (I had it in and out of there at least 5 times, they would say that the car was fixed, and nothing was fixed... and then having my brand new $160,000 car for more than 5 weeks total,) In addition, it was a very frustrating buying experience from the salesperson who lied to me during the initial sale (I was adamant about not installing Onstar in my name on the vehicle because at the time, Onstar was reporting all driving activity to Lexis Nexis. The salesman told me that I HAD to install Onstar onto the car and in my name, or else his dealership wouldn't get credit for the sale of the vehicle through GM, so it was mandatory. He later admitted to me that wasn't true after I found out the truth online and called him out on it. Come to find out, that was so that he could get a bonus from Onstar, NOT so that the dealership would get credit for the sale of the vehicle.). The service department couldn't get the multiple issues fixed that were there from the factory, but each time I would pick it up (after driving 45 minutes from my house to the dealership, getting a ride back home each time) they would say it was fixed and it wasn't. One time I picked it up from service and it was so ridiculously filthy that it looked like it had been driven through a mud pit. Before I dropped it off that time, I'd just spent $7500 getting the car installed with full PPF and ceramic coating, so it was fully detailed and completely spotless when I dropped it off there. The GM got involved after I was finally so irritated that I shared my frustration with him, and he was top notch, which is the only reason I'm giving my experience a 2 star instead of a 1 star. And yet still mutliple issues with the car never got fixed from the service department, even after he got involved. I was on the waiting list for this car for 3.5 years, and it's the most I've ever spent on a vehicle in my entire life. It was also the worst buying experience I've ever had, and I've bought many many cars during my 50 years on this earth. So it was disappointing to say the least. I finally gave up on Jim Butler Chevrolet and took it to Elco Chevrolet in Ballwin, MO. instead. The mechanic Elco knew what he was doing and had every issue resolved in less than two hours, and that's not an exaggeration. 5 weeks of painful experience with Jim Butler resolved in two hours. More

by shaunmac Verified Customer Verified Customer

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Jim Butler did a very nice job in helping me secure my corvette. I appreciate the excellent service. corvette. I appreciate the excellent service. More

by detooley17 Verified Customer Verified Customer

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I traveled from out of town to close the sale. Everything was ready when I arrived. Everything was ready when I arrived. More

by JOEFOLTA Verified Customer Verified Customer

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Communication didn’t exist once I left the dealership with my new car. Tried calling numerous times and no one would return my call. I was charged for a lost title when Nissan clearly had mine and sent i with my new car. Tried calling numerous times and no one would return my call. I was charged for a lost title when Nissan clearly had mine and sent it to them. So was charged for a lost title when it wasn’t lost. Should of gotten a check for difference in what my trade in was but was put down on paperwork as a down payment when that was never talked about or agreed on. More

by kaylalore00 Verified Customer Verified Customer

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new truck not fixed. never again. love the people hate gm. 2024 silverado duramax with 900 miles on it and with check engine code p2054 that will not go away even after b never again. love the people hate gm. 2024 silverado duramax with 900 miles on it and with check engine code p2054 that will not go away even after being in shop for a week. love the truck but will be referring friends to Not buy this engine and look at Ford and Ram going forward. over 2 weeks on 2nd go around with this issue and no calls and calls not returned. Sad:( More

by kidzfamilyman Verified Customer Verified Customer

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Couldn’t have better service! Outstanding sales team listened to our wants and desires worked with us to find the perfect vehicle and was super patient with us while driving many Outstanding sales team listened to our wants and desires worked with us to find the perfect vehicle and was super patient with us while driving many suvs. We even met with and talked to the general manager, who also was incredible. Just go to Jim butler Chevy in Fenton and ask for Fuzz! More

by drwesk Verified Customer Verified Customer

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I had a great experience here before, and wasn’t disappointed this time either. Would definitely start here when looking next time. disappointed this time either. Would definitely start here when looking next time. More

by PERKINSDARREN Verified Customer Verified Customer

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Fuzz was very helpful . He wasn't a high pressure saleman he let the product speak for itself. We were very happy. Thank you He wasn't a high pressure saleman he let the product speak for itself. We were very happy. Thank you More

by TENTCMPRS1 Verified Customer Verified Customer

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