"Great service and nice staff"
I have used the service department twice and both times I have been treated like a great customer. The loaner was ready when I got there and the experience was pleasant.
"Best dealer around 50 mile radiance."
- NAZMUL ISLAM
Best place for sales and service, grate atmosphere helpful people. Over all they are excellent. Before i bye my car from them I visited almost like all Infiniti dealers like around me but I found them best dealers.
"Great Infiniti Dealer "
Bill Gusta was my sales guy. Very upfront and transparent sales person throughout the whole process. David in F&I was also very good and will not push unnecessary things on to you either. Overall a very good experience at this dealer, they will definitely be on my list for future purchases.
My first time for using this dealership for service and it is excellent! Smiling faces even at 7AM. My loaner was ready and the pickup was even easier. Very pleasant experience over all.
This is my first Infinity! Special thank you to Kevin, Bill , David and Dee for your expertise and professionalism. So extremely happy with my purchase! Great job!
"My salesperson Bill Gusta was amazing"
- Bill B
I have purchased or leased many vehicles in the past 35 years but this was without question the best experience I ever had.
Bill Gusta, Dave Kasliner and the rest of the staff at Salerno Duane Infiniti were straightforward, courteous, and very mindful of my time.
I highly recommend this dealership.
"Oil change tire rotation"
I came in a few minutes late and apologized to Rebecca who was very understanding. The sales room and service waiting room are combined because there is renovations going on. Inifiniti did a great job making this room look good. First of all, it was easy to find (wayfinding signage worked well), it was neat and clean and very comfortable (all things considered). I let Rebecca know that I forgot my coupon for the service but she assured me that I would be able to take advantage of the 10% off anyway. I was told it would take 1 hour +. At about the 1 hour mark the power went off (local storm). Luckily the guys were able to continue the work. They finished the work on my car in about 1hour and fifteen minutes and let me know it was ready. In that time I enjoyed the wifi and a great cup of coffee and a granola bar (complimentary). Rebecca let me know the estimate and was not able to process the payment because of the power issues, but took my name down and called me back later in the day (as promised) and took down my credit card information. I was handed a very clean car and Rebecca mentioned that the guys found a nail in one of my tires that they took care of as part of their due diligence. Because the sales guys were close by I was able to meet with Bill Gusta as well, who was as pleasant as can be. This was a very pleasant experience for me. Thank you Rebecca (and Bill) and Infiniti.
"Great service and easy purchase"
At the Salerno Duane dealership Bill was a pleasure to do business with. The finance rep was very knowledgeable and there wasn’t added pressure.
"Purchased New Q50 RS 400"
- BRIAN POST
I worked with Bill Gusta at Salerno Duane Infiniti of Denville. I enjoyed the smooth process of purchasing my new car with him. Bill was up front with me and to me that is important in the car purchasing process. Overall, I would definitely recommend using Infiniti of Denville if looking to purchase a new Infiniti.
"New car lease "
My lease was expiring and the sales agent assigned worked with me to obtain a new car. I was able to get a car within my budget. At the time of pickup the paperwork process was easy and there was no pressure to purchase additional coverage. Everyone was professional, courteous and helpful.