Bill Hans | Page 5

Hands down nicest and largest service department for Land Rover I’ve ever seen. Efficient and timely. The 3 levels of service was a little strange.....I’m used to a base service cost plus one or two option Rover I’ve ever seen. Efficient and timely. The 3 levels of service was a little strange.....I’m used to a base service cost plus one or two optional recommendations as a car gets older. More

by MILES.WULLER Verified Customer Verified Customer

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One week without any calls or updates on my car terrible customer service even the service manager would not return a phone call took them a week to figure out it was a computer update that was specifically customer service even the service manager would not return a phone call took them a week to figure out it was a computer update that was specifically designed for my make and model with this specific problem it just does not add up More

by GINARATNER Verified Customer Verified Customer

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Good service ,proffesional work clean car after work has been done notified customer car is ready ,i will recommend see ya next time thank you been done notified customer car is ready ,i will recommend see ya next time thank you More

by IZKA81 Verified Customer Verified Customer

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Once again great service went above and beyond to meet my needs There was aware that I was going out of town and needed my vehicle they got it done in a timely manner my needs There was aware that I was going out of town and needed my vehicle they got it done in a timely manner More

by PATICKCALABRESE Verified Customer Verified Customer

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Great customer service and fixed my Bluetooth issue! From the beginning I was taken care of and the pick up was easy . Will be coming back From the beginning I was taken care of and the pick up was easy . Will be coming back More

by Denko Verified Customer Verified Customer

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I am thoroughly impressed with the way this dealership took care of our family's emergency situation. They worked with us and found us an option that fit our needs. Truly, were it not for how amazing they took care of our family's emergency situation. They worked with us and found us an option that fit our needs. Truly, were it not for how amazing they have been, we would have been completely screwed. Further, they were incredibly accommodating during this worldwide emergency, giving us a huge amount of comfort and feeling of security in doing business. I cannot emphasize enough how bad this would have gone for us were it not for the efforts of these people. More

by BRIAN Verified Customer Verified Customer

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After botching an oil change the dealership made no attempt to rectify their error. This forced me to take time off of work and take a taxi. I received no apology and was blamed for the problem by Chri attempt to rectify their error. This forced me to take time off of work and take a taxi. I received no apology and was blamed for the problem by Christian. When my car was done I was told it would be dropped off immediately. It showed up 4 hours later. More

by MIKE.BARRY2 Verified Customer Verified Customer

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Service is absolutely amazing. Great service. Fast service. Cleanliness best. Cares about the customer. Very informative and helpful over the phone. Finish service fast. I love this place! service. Cleanliness best. Cares about the customer. Very informative and helpful over the phone. Finish service fast. I love this place! More

by Nealfasurgeon Verified Customer Verified Customer

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As usual, as painless as possible. Bill gave me a great price, had my vehicle picked up and dropped. They even washed it inside and out. Thank you! price, had my vehicle picked up and dropped. They even washed it inside and out. Thank you! More

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Everything about my recent visit for repairs was Everything about my recent visit for repairs was terrific, organized, efficient, polite. The only thing I would note is on the overall culture of t Everything about my recent visit for repairs was terrific, organized, efficient, polite. The only thing I would note is on the overall culture of the dealership. Perhaps it’s new management, or some other change, definitely feels like an underlying sales component to the handling of things, but still a very good experience ! More

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