Bill Kassanitz
Bill Kassanitz at Joe Rizza Ford Lincoln
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Bill Kassanitz | Page 9

Sales Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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not yet
rated
129 Reviews

Bill is the guy that you want to tell your friends or family shopping for a car "You've got a guy". 26 years of experience and 100% in customer satisfaction! If you're looking for a fantastic experience without all the typical dealership "games" with the other guys, then look no further! YOU'VE GOT A GUY!

Dealership Experience

24 yrs, 9 mos

Industry Experience

27 yrs, 10 mos

Specialties & Trainings

Ford and Lincoln Master Certified

not yet
rated

129 Reviews

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129 Reviews of Bill Kassanitz

April 19, 2019

Dealership Rating
Employee Rating

Good price and had the vehicle we wanted. The internet price and information got us to come to the dealership! We live in Indiana and have two other dealerships in our area. We visited Joe Riz More

by PYKOSZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe LaFemina , Raul Hernandez, Sarah Vargas

Apr 22, 2019

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Dealership Rating
Employee Rating

Pleasure to deal with Service Dept I just call Scott directly and he always informs me of what service my Ford Explorer needs and the work is done well and on time. I also like the cu More

by LESKORYCZAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Sciaky

Apr 18, 2019

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

April 17, 2019

Dealership Rating
Employee Rating

Overall was a very pleasant experience My husband and I found our experience at Joe Rizza to be very pleasant. Our sales consultant Jose Munoz was very knowledgeable and answered all of o More

by PATSYMAIERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Mirkiani , Jose Munoz

Apr 18, 2019

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Rawan Altaher - raltaher@rizzacars.com

April 03, 2019

Dealership Rating
Employee Rating

It was not my first time won't be my last !!! We spent enough time to make sure we are both satisfied ! I also use their service department and the keep me feeling secure in my vehicles !! More

by prov162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pete Silva , Lauren Kutsche

Apr 03, 2019

Joe Rizza Ford Lincoln responded

Thank you for the great review, prov162. Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

March 26, 2019

Dealership Rating
Employee Rating

Great dealer! I have bought 2 Lincolns from Joe Rizza and both experiences have been truly great! My salesman, Al Mirkiani, was great at finding what I wanted and g More

by MARTINEZ573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Al Mirkiani

Mar 26, 2019

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Rawan Altaher - raltaher@rizzacars.com

March 19, 2019

Dealership Rating
Employee Rating

Treated respectfully with preferential treatment . Al & others were friendly, knowledgeable and extremely kind. Old world business was refreshing. Would recommend Al in a heartbeat. Transition into b More

by Jenlived lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Rawson, Al Mirkiani

Mar 21, 2019

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Dealership Rating
Employee Rating

Oil Change and regular maintenance. Friendly, courteous, and quick! Was very pleased when Eric greated me and welcomed me into the service drive. The process was fast and took less than More

by Bill Kassanitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Driggers, Eric Montanez, Jose Munoz

Mar 18, 2019

Joe Rizza Ford Lincoln responded

Thank you for the positive review, Bill and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Rawan Altaher - raltaher@rizzacars.com

March 12, 2019

Dealership Rating
Employee Rating

Great place to buy a vehicle! I cannot stress this enough but we’ve now bought our 5th vehicle from Joe Rizza and it’s alwasy nothing short of great! Jose was so helpfully along wi More

by JDM804413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jose Munoz

Mar 12, 2019

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Rawan Altaher - raltaher@rizzacars.com

February 22, 2019

Dealership Rating
Employee Rating

Nightmare They sold me a $30000 vehicle. I get it home and the dvd player will not work. They refused to fix it. So much for standing by your product. I would n More

by DJRFREESTUFF33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Gary Precin , Gino Gil

Feb 26, 2019

Joe Rizza Ford Lincoln responded

That is not the kind of experience we seek to provide, DJRFREESTUFF33. Please contact us when you can so we can address this together. Best, Rawan Altaher - raltaher@rizzacars.com

February 22, 2019

Dealership Rating
Employee Rating

The guys there were great The first guy flori was a great person felt comfortable use friendly and kind to my family my father-in-law so I would definitely recommend him More

by PACKISP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Rawson , Flori maritato

Feb 26, 2019

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

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