Bill Larson | Page 22

Consistently exceeds expectations The sales, service and business staff at Branhaven consistently exceed my expectations of customer service. I just picked up my most recent Jeep. I The sales, service and business staff at Branhaven consistently exceed my expectations of customer service. I just picked up my most recent Jeep. I have been a Branhaven customer for over 10 years. I ave also brought family members to the dealership to purchase vehicles. The salespeople are very knowledgeable about their vehicles, and the service reps and techs are equally skilled at their jobs. I have always had extremely positive experiences with this dealership. I must, I keep going back there. More

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Great Deal, Great service! Will only buy car from Bill Larson from now on. Friendly, helpful and got me exactly what I needed for the right price. I know exactly where to come w Will only buy car from Bill Larson from now on. Friendly, helpful and got me exactly what I needed for the right price. I know exactly where to come when I'm ready for my next truck! More

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Very Professional I was in the market for a newer truck. I made an appointment to see a Dodge dealer in NJ. But, was left to wait for thirty minutes with no help. I t I was in the market for a newer truck. I made an appointment to see a Dodge dealer in NJ. But, was left to wait for thirty minutes with no help. I thought it was a sign not to buy. I had sent an email inquiry, prior to my visit to the NJ dealership, to Branhaven Dodge and got a response back from the dealership a day or two after the let down in NJ. I spoke with Bill over the phone and he reassured me that he would take care of me. True to his word, he was waiting for me and was ready to answer all my questions and we went over all my options. Needless to say, I bought a brand new Ram 1500 that night. Bill was knowledgeable, and a no pressure salesman !!! On delivery day, he went over every single feature and how everything worked. No stone was left unturned. He did a great job !!! Thanks Bill !!! More

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Dishonest While dealing with Branhaven they were dishonest and sneaky. We should have walked away, but needed a vehicle asap. We bought a lemon that Branhaven While dealing with Branhaven they were dishonest and sneaky. We should have walked away, but needed a vehicle asap. We bought a lemon that Branhaven refused to help us with after they got our cash. The owner Robert Lavellee was rude and useless. I got no where for weeks until I wrote to the CEO of Chrylser. I got a response within twenty minutes. I worked with a top executive on fixing the cherokee for several weeks (with a different dealer. I refused to go back to Branhaven) to no avail. Therefore, He put me in a new jeep and was a pleasure to work with. Chrylser came through for me Robert Lavelle and Branhaven did not and should not be trusted. More

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Enjoyable Experience I really enjoyed working with Bill. He was extremely knowledgeable and made me feel confident in the car buying process. I told my friends and one has I really enjoyed working with Bill. He was extremely knowledgeable and made me feel confident in the car buying process. I told my friends and one has already purchased a car from Bill as well!!! More

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Great Experience My first encounter with a sales representative from the dealership left a less than desirable impression. I wrote to the dealership to explain my disp My first encounter with a sales representative from the dealership left a less than desirable impression. I wrote to the dealership to explain my displeasure and received a respond from the used car sales manager John Sullo. Mr. Sullo not only worked to restore the image of the dealership, but he also went above and beyond to ensure all my concerns and needs were met. After addressing my concerns, Mr. Sullo set me up with the sale representative named Bill Larson. Bill was not only knowledgeable, but also professional and willing to address any questions i may have. I would recommend this dealership to any who asked my opinion, as well as, recommend all business be conducted with Mr. Larson or Mr. Sullo. A thank you goes to both gentlemen for their efforts and making my purchase a positive one. More

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This dealership gets it done! I knew exactly what I wanted and Branhaven was the only dealership in CT to make it happen. I love Roxie- my new jeep- but when my husband gets a n I knew exactly what I wanted and Branhaven was the only dealership in CT to make it happen. I love Roxie- my new jeep- but when my husband gets a new car next year- we will definitely be calling Branhaven! More

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Good Experience Had a great experience working with Bill Larson, in buying my 2015 Jeep Patriot. He was knowledgeable, didn't pressure us, and took plenty of time to Had a great experience working with Bill Larson, in buying my 2015 Jeep Patriot. He was knowledgeable, didn't pressure us, and took plenty of time to show us everything we wanted to see. I feel we got a good deal on the Jeep, which has been great to us thus far. Good salesman and good experience all around. More

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Bill is the best! Bill Larson is the most knowledgeable person about cars that I have had the pleasure of meeting and interacting with. He knows all of the little thing Bill Larson is the most knowledgeable person about cars that I have had the pleasure of meeting and interacting with. He knows all of the little things that people might ask about and is ready with an answer. He's always available for me when I need him even for something simple like a car wash. I highly recommend going to him if you need a new vehicle. More

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Bill Larson Is Number 1 It was a pleasure working with a salesman who was so knowledgeable about all the makes and models of the automobiles trucks and jeeps this dealership It was a pleasure working with a salesman who was so knowledgeable about all the makes and models of the automobiles trucks and jeeps this dealership sells. Living out of State and owning a driver education school in CT if I need any type of service on any of the cars I purchased from Mr. Larson I make one phone call to him and he go's out of his way to take care of my cars for any service they may need I have purchased 2 autos from him and will continue to do business with him. Thanks Bill for the honesty and the continued service after my purchases More

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