67 Reviews
Write a Review67 Reviews of Bill M.
August 10, 2021
Service Treated my wife terrible, none of the issues where addressed and we bought the truck in serval times to still have the same problems. where addressed and we bought the truck in serval times to still have the same problems. More
Other Employees Tagged: Basir Alam, Carmine Lofaro
July 08, 2021
Very very poor communication. Left voicemails with the gm , derives managers, and sales managers. Having the same issues with the radio and the cat leaking when it rains. Have brought back to the dealership , derives managers, and sales managers. Having the same issues with the radio and the cat leaking when it rains. Have brought back to the dealership 5 times and the cars not even a year yet. The only one who responds is my sales guy. More
Other Employees Tagged: Mike C. , Basir Alam, Cheryl Mickens, Tamera Petta, Tiffany Smith
June 18, 2021
I was very pleased with the service and from check in to check out. The first message I left to make the appointment was not returned. I needed to call back a few days later. check out. The first message I left to make the appointment was not returned. I needed to call back a few days later. More
June 15, 2021
Great staff.. easy to deal with. Very informative and friendly. Never felt pressured to make a decision or pushed to purchase a vehicle that may not have been exactly what I wanted. They got me the exact friendly. Never felt pressured to make a decision or pushed to purchase a vehicle that may not have been exactly what I wanted. They got me the exact truck I wanted!! Amazing. Would highly purchase More
May 26, 2021
I was told a rattling noise was going to be checked with my initial visit but it never was. Now, it is still making that noise and I was told I would be charged if I want to get it checked instead of it bei my initial visit but it never was. Now, it is still making that noise and I was told I would be charged if I want to get it checked instead of it being checked when I initially took the vehicle in. More
May 11, 2021
The service was great. The local commute to my house was a big thing. the customer service was on point to work with. Its a good system a big thing. the customer service was on point to work with. Its a good system More
Other Employees Tagged: The nice lady at the cashier she is a good person with a great personality and a daughter of a Mason brother. Thats a great combination
May 11, 2021
Bought my car in for service and realize my car had a scratch on the fender when I got home. Call the service dept and told them and they don't wanna take responsibility for the scratch.. scratch on the fender when I got home. Call the service dept and told them and they don't wanna take responsibility for the scratch.. More
April 29, 2021
We had a leak in our 2021 Grand Cherokee’s roof and the service department worked with us until they found the issue. We had a loaner car the day of the repair. Billy was great! service department worked with us until they found the issue. We had a loaner car the day of the repair. Billy was great! More

