

Dealership Experience
17 yrs, 3 mos
Industry Experience
31 yrs, 3 mos
1,180 Reviews
Write a Review1180 Reviews of Bill McLean
May 19, 2025
Whenever I go to Otto Cadillac, I usually deal with the service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. service advisor named “Bill”. Bill is very knowledgeable, he’s fair, he offers different alternatives to solve my problems.. And he’s trustworthy. More
May 12, 2025
Outstanding service dept. Always go above and beyond. My vehicle is always returned clean and shiny shiny Always go above and beyond. My vehicle is always returned clean and shiny shiny More
Other Employees Tagged: Roger Prentiss, Amber Young, Kelly Jo Wisler
May 10, 2025
Very professional, as u would expect a Cadillac Dealer to be. Amber took the extra steps to help me when they were very busy. As I was an out of towner with a disabled escalade.she was kind, understanding to be. Amber took the extra steps to help me when they were very busy. As I was an out of towner with a disabled escalade.she was kind, understanding, and fixed my problem. Quickly.. More
Other Employees Tagged: Amber Young
May 09, 2025
Very happy with Otto service department they keep u informed. And the work I experienced was top shelf happy with the service informed. And the work I experienced was top shelf happy with the service More
Other Employees Tagged: Amber Young
May 08, 2025
Bill in service is amazing. Always goes above and beyond. His entire department goes above and beyond. Always goes above and beyond. His entire department goes above and beyond. More
Other Employees Tagged: Roger Prentiss, Amber Young, Kelly Jo Wisler
April 30, 2025
Expensive but excellent service and they had a loaner for me which was perfect. They fixed my Escalade quickly and were very nice. me which was perfect. They fixed my Escalade quickly and were very nice. More
Other Employees Tagged: Amber Young, Kelly Jo Wisler
April 28, 2025
Amber and Bill in service were awesome ! Vehicle was delivered on time and done perfectly Vehicle was delivered on time and done perfectly More
Other Employees Tagged: Amber Young
April 27, 2025
Dealership is the best I’ve ever had. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. Great pricing, service and timely repairs. Appointments are on time and the service department personnel is second to none. More
Other Employees Tagged: Chris Otto , Roger Prentiss, Amber Young
April 25, 2025
Bill, the service manager was incredibly helpful and understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal understanding of the need to take extra special care of my late son’s 2016 ATS that was purchased at Otto Cadillac. He went above and beyond to deal with the warranty company that my son purchased his extended warranty through and made sure everything was covered and that the two repairs and even one that I was not aware was needed were completed professionally and timely. More
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