Bill McLean | Page 94

Chris Otto, Walter Otto Horrible place to go. They fire all the employees so they can save a buck. Once they fired a good friend of mine (Brian Mae) they tried to get me to b Horrible place to go. They fire all the employees so they can save a buck. Once they fired a good friend of mine (Brian Mae) they tried to get me to buy a new Cadillac that I heard was only on the lot for 3 days but was really over 200 that no one wanted. Chris and Walter, I hope you guys realize your dealership is a sinking ship you cheap xxxxx. More

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Service - Second to none! Not only did I purchase this vehicle from OTTO....I also service it there and the customer service and workmanship are outstanding. The stand behind t Not only did I purchase this vehicle from OTTO....I also service it there and the customer service and workmanship are outstanding. The stand behind their work and always check to make sure you are satisfied.. More

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Excellent service As usual, I received wonderful service at Otto Cadillac. Everyone is friendly and courteous. The waiting room is pleasant and clean. Bill took care As usual, I received wonderful service at Otto Cadillac. Everyone is friendly and courteous. The waiting room is pleasant and clean. Bill took care of my service, washed my car, and I was extremely satisfied. More

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Highly personalized! Especially personalized and extremely efficient! I was accommodated twenty minutes before my appointment. Bill was very helpful and answered all quest Especially personalized and extremely efficient! I was accommodated twenty minutes before my appointment. Bill was very helpful and answered all questions asked of him. Super service! Thanks for everything!👌 More

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Excellent service. Service department has always made me comfortable in their waiting area. They keep me updated to the service being preformed and any problems they may Service department has always made me comfortable in their waiting area. They keep me updated to the service being preformed and any problems they may find. Me and my wife are very happy with Otto's Service Center. More

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Vehicle Purchase We recently purchased our fourth cadillac from Otto dealing with Ian Mahar for our latest purchase. Ian kept us informed of any vehicles coming in th We recently purchased our fourth cadillac from Otto dealing with Ian Mahar for our latest purchase. Ian kept us informed of any vehicles coming in that met our criteria. He was very professional and pleasant to deal with. He went over the operation of the vehicle and all of the newest technology. After arriving home with the vehicle we noticed a couple of problems with it that we had not seen when we picked it up. Ian took us in the very next day and had all of the deficiencies corrected quickly. We also dealt with Sandy for the financing and she went above and beyond to get us the payment amount we were looking for. Also, we once again dealt with Bill McLean through Ian regarding the above mentioned problem and as always he was very courteous and professional. All of the staff we dealt with including the receptionists were very pleasant and helpful. Bill and Janet More

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I appreciate their great customer service. The service is great. Not a major repair but they make sure you are well taken care of. Service people were polite and great to work with. The service is great. Not a major repair but they make sure you are well taken care of. Service people were polite and great to work with. More

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Excellent Service is the final step in ownership of a great vehicle and is key to buying one. I appreciate the attention to detail, how accommodating everyone i Service is the final step in ownership of a great vehicle and is key to buying one. I appreciate the attention to detail, how accommodating everyone is and that my vehicle is properly being cared for. More

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