Bill Mcgrath | Page 2

Had a seamless experience purchasing my new car at Colonial VW. Would recommend to others. Colonial VW. Would recommend to others. More

by kylecarlin Verified Customer Verified Customer

Print

Great experience as always bought last six new cars there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business More

Print

We were very pleased with the service and the help I had left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the grea left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the great service More

by nnolster179 Verified Customer Verified Customer

Print

I have had a great experience with this dealership. I bought a new 2025 Taos in February. Although it’s had issues that I hope are finally resolved the dealership has taken care of it all and been very I bought a new 2025 Taos in February. Although it’s had issues that I hope are finally resolved the dealership has taken care of it all and been very accommodating More

by kaitlyn.beaudry Verified Customer Verified Customer

Print

Had a great experience with the colonial Volkswagen service group. Stellar service through their service department. service group. Stellar service through their service department. More

by REINERLUNA Verified Customer Verified Customer

Print

Always a great experience working with Bill. I recently had some auto body work done on my Taos and while it was there, Bill coordinated to have work done related to a VW recall - without me eve I recently had some auto body work done on my Taos and while it was there, Bill coordinated to have work done related to a VW recall - without me even asking. Mike was a huge help in coordinating to fix a factory auto body defect, securing a rental to cover the three days the car was out at the shop. Overall great experience with service at Colonial! More

by K.Hauv Verified Customer Verified Customer

Print

Always a great experience at Colonial Volkswagen. Friendly and easy going service advisors with no pressure. Friendly and easy going service advisors with no pressure. More

by Pilot14 Verified Customer Verified Customer

Print

I brought my 2 year old id. 4 in due to something dragging under the car. The car was in for service on a Monday and diagnosed with a plastic shield that needed to be replaced fo 4 in due to something dragging under the car. The car was in for service on a Monday and diagnosed with a plastic shield that needed to be replaced for $320. They did not have the part and the part was not considered under warranty. I asked how this plastic shield could get damaged. Jon told me I must have run over something. The only thing I drove over was a speed bump. I asked for a loaner i was told they did not have any. I made it clear i needed my car back on Tuesday. The part was ordered but did not come in on Tuesday. I was told the truck driver quit on the job. I said I could no longer be without a car for a third day. So I will come in to pick up the car and find another dealer who could fix the car and provide a loaner car. Funny thing Jon told me he thought a loaner car was coming in that day! I picked up the loaner. It was a new Jetta 2026 with less than 100 miles on it with a may 2026 inspection sticker! Hmm I am guessing they took a car off the lot and turned it into a loaner car. Funny how I can get a loaner when I say I will go to another dealer! No one should be without their car for 3 days to fix a problem from driving over a speed bump. I have reached out to vw corporate and they have opened a good will case on this service and problem. I have purchased or leased 5 vw in 8 years. I expected better treatment and service. Especially since my current less ends in February 2027. More

by rwurtzel23 Verified Customer Verified Customer

Print

Bills entire service team is top notch. .. wouldn't bring my vehicles any where else. .. wouldn't bring my vehicles any where else. More

by Wales Verified Customer Verified Customer

Print

Great car buying experience at colonial. They are professional, friendly and price their cars fairly. Would definitely recommend to anyone looking to buy a car. They are professional, friendly and price their cars fairly. Would definitely recommend to anyone looking to buy a car. More

by Lidi Verified Customer Verified Customer

Print