Bill Parks | Page 11

Bill Parks was very helpful. He took the time to throughly explain what service and why it would be performed on my car. Car was repaired in a reasonable time. He took the time to throughly explain what service and why it would be performed on my car. Car was repaired in a reasonable time. More

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Very helpful, knowledgeable, and kind and courteous. Car was fixed in a timely fashion. Thank you. Car was fixed in a timely fashion. Thank you. More

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Napleton Ford is my go to when my car needs service done the right way. They take care of your needs & concerns. One of the service advisors named Bill is a top notch guy too! the right way. They take care of your needs & concerns. One of the service advisors named Bill is a top notch guy too! More

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Professional and courteous service that was reasonable in the time frame, especially considering there were a lot of vehicles and it was lunch time. Once I brought a second issue to their attention, it was q the time frame, especially considering there were a lot of vehicles and it was lunch time. Once I brought a second issue to their attention, it was quickly resolved. More

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Bill was extremely polite and professional. He made the process so easy. Wonderful guy! Definitely would come back because of him! Great customer service 10 out of 10! He made the process so easy. Wonderful guy! Definitely would come back because of him! Great customer service 10 out of 10! More

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Service person Bill was friendly, attentive, and kept me abreast on the work progress. Although it took 4 hours, I was satisfied in the end. abreast on the work progress. Although it took 4 hours, I was satisfied in the end. More

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Very friendly atmosphere and explained all details of the work that was going to take place on my vehicle. work that was going to take place on my vehicle. More

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Good service. Were very receptive to complaints and got my car in a day early. Were very receptive to complaints and got my car in a day early. More

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Bill P the senior service advisor was absolutely awesome to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. to deal with. so helpful and he was able to get the cost down .the whole service department was great to work with. More

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When I pulled into the Service Lane, Bill was there to greet me and get me checked in. He was very kind of very friendly. greet me and get me checked in. He was very kind of very friendly. More

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