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Bill Pike
Bill Pike at Tim's Truck Capital & Auto Sales, Inc.

Bill Pike

Service Advisor

Tim's Truck Capital & Auto Sales, Inc.

904 Suncook Valley Hwy S
Epsom, NH 03234

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Bill Pike

June 21, 2025

Dealership Rating
Employee Rating

Tim's wouldn't be much more or less than any other dealer of comparable size if it weren't for the fact that they push purchasers of vehicles to take out extended warranties through this company that is an a More

by billncheryl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amber Murray-Hager, Jeff Meyer, Tim Emery, Matt Kostiew, Kerry Guptill

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Jun 23, 2025

Tim's Truck Capital & Auto Sales, Inc. responded

Bill, thank you for your feedback. We’re truly sorry to hear that your experience with the warranty coverage didn’t meet your expectations. We always strive to be transparent with what our protection plans cover, and we know how frustrating it can be when a claim doesn’t go the way you hoped. That said, these warranties have saved many of our customers thousands of dollars on repairs for major components like engines and transmissions—repairs that often wouldn’t be affordable out of pocket. We absolutely take customer concerns seriously and continuously evaluate who we partner with. If you're open to it, we’d appreciate the opportunity to revisit your claim and see if there’s anything more we can do to help. Please reach out to us directly, or let us know the best way to contact you. Sean McIntyre Sales Manager seanm@timstruckcapital.com

June 20, 2025

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Employee Rating

Great selection, good pricing, and friendly sales people. Also great service after the sale. Had a small issue with the truck and they took care of it at no charge. Would definitely recommend them!! More

by jpogmaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Butler

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Jun 20, 2025

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

May 29, 2025

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Employee Rating

I'm extremely satisfied with the quality and professionalism of the service department. Bill has been excellent in making sure my truck is repaired to my satisfaction. The techs are knowledgeab More

by gerhead67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 15, 2025

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Employee Rating

Costly. Labor was 2/3rds of the bill with no description. Took a week to get truck back, despite scheduling two weeks ahead. More

by levigallup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 23, 2025

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your feedback. We understand how important transparency and timely service are to our customers. Labor costs can sometimes make up a significant part of a repair bill, depending on the work involved, and we strive to provide detailed explanations when requested. I’m sorry your truck took longer than expected, especially after scheduling ahead. If you’d like, please reach out to me directly so I can review your service details and address any concerns you have. Sean McIntyre Sales Manager seanm@timstruckcapital.com

May 10, 2025

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Employee Rating

Great service, I was in and out. They said the appointment was going to to be 3 hours, but only took an 1.5 hours. More

by dushamem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2025

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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