Bill Schwiebert

This review is not to talk bad about Ford, but to educate anyone who buys a used vehicle from Ford or any other dealership. due to, they cannot afford a brand new vehicle, which I am one of those people and anyone who buys a used vehicle from Ford or any other dealership. due to, they cannot afford a brand new vehicle, which I am one of those people and hope this helps the next person.. If you are purchasing a vehicle that is considered Certified from Spring Hill Ford. I suggest you bring your mechanic to go over the vehicle, if you do not know what important parts to look over in or on a used vehicle. I just purchased a 2022 F250 it was a Certified truck. I was told that since this truck is certified that their ASE certified mechanic has gone over everything in the truck to make sure everything is up to standards and Ford certified is supposed to be something similar to purchasing new but lightly used with Warranty and potentially no issues. Here are the most concerning issues I found that were very obvious upon opening the hood and doing a quick overview of the truck. 1 - Batteries- Both batteries were leaking battery acid from the top of the batteries. and could barely start the truck. They were most likely original from date of purchase. (2022) The terminals were so corroded. You could barely see there was a battery terminal connection underneath.. 2 - Tires - All four tires, if they were over the tread where indicator they were barely over the tread wear indicator not sure how that could meet any certification Especially on a heavy duty truck. 3 - Alignment - the alignment in the truck was very bad and pulling to the right, not only was it pulling to the right, but the steering wheel was turned 25° or % to the right , not sure how to word that. The absolute main reason I am upset is because If I did not go over the truck and find these issues, as I did not have the money to pay mechanic to go with me, it would have been my problem. And I would have had to pay to fix these issues. Myself. They did repair almost everything that I have explained in this review except for one thing, and I will explain.. They did replace the batteries 😊 with no issues. They did replace the two front tires as I told them I believe all four tires should be replaced, but I definitely will not buy this truck if they don’t at least put two new tires on the front. Maybe this is my fault I should have requested all four to be replaced for the final sale. But I don’t like to haggle with anyone. And I was just hoping they would do it as they made out very well with my trade-in.!! After putting the new tires on the front of the truck, they told me they could not align the front end and fix the steering wheel as their machine does not accommodate heavy duty trucks like Ford F250s No alignment No fixing the steering wheel. And they told me they would not pay for it as they did not agree to doing it during purchase and that I had to take it to Top Line auto repair and I would have to pay for it.. I have never a day in my life, put new tires on the front of any vehicle, even a bucket and not have had an alignment done. I was always under the impression it had to be done whether you wanted to or not.. Or you were risking your new tires to be worn very quickly. I will say the Salesman BILL SCHWIEBERT is absolutely amazing at what he does and did all he could to try to get the solution fixed, but this was out of his power. Be careful and pay attention when buying a used vehicle, even if it is labeled certified !! This review is not on the Salesman or for the Salesman BILL SCHWIEBERT This bad review is for Ford management !! I will be writing another 105 star review for BILL SCHWIEBERT !!! More

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Well, I went in for my first oil change on my Ford expedition 2024 again for my first oil change which I paid for the vehicle itself $68,000. The service was great. Didn’t have an appointment took me expedition 2024 again for my first oil change which I paid for the vehicle itself $68,000. The service was great. Didn’t have an appointment took me right in. Did the service waited for it again great service appreciate todd Scott But I paid $68,000 for first oil change and they charged me $80 for it seems that the first oil change should’ve been on Ford or Springhill Bill where was you on this I would appreciate a response from Ford to Spring Hill. I even recommended my sister to buy a truck from there but she paid in the upper 30s Bill again where we’re at on this More

by MATTIXBROS Verified Customer Verified Customer

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The sales rep was professional, friendly and very helpful. Everything was explained in detail. The same was true for the business office. Choices were explained fully which made decision-making easy. helpful. Everything was explained in detail. The same was true for the business office. Choices were explained fully which made decision-making easy. More

by ANN62750 Verified Customer Verified Customer

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I love this dealership very kind efficient the sales and service department very nice and thoughtful service department very nice and thoughtful More

by hdbevans Verified Customer Verified Customer

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Larry was amazing, my first trip I showed up literally 10 minutes before they closed. Larry wasted no time got some keys to the vehicles I wanted to look at. I’ve been to lots where no one would even talk minutes before they closed. Larry wasted no time got some keys to the vehicles I wanted to look at. I’ve been to lots where no one would even talk to me. I appreciated his effort and enthusiasm in helping a potential customer. More

by GFISHIN54 Verified Customer Verified Customer

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Under new ownership, purchased vehicle from previous dealer. Current transaction vs previous transaction was totaled different. My salesman Bill was 100% honest and upfront. I had a used vehicle in mind dealer. Current transaction vs previous transaction was totaled different. My salesman Bill was 100% honest and upfront. I had a used vehicle in mind at another dealership. Bill straight out told me he couldn't beat that deal. I brought up new, he worked with me. Transparent pricing. Fair trade offer. Total time in dealership over 2 days maybe 2 hours, and that includes test driving 2 vehicles. I would recommend Spring Hill ford More

by LOUISPALAIO Verified Customer Verified Customer

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Bill was our sales guy. He was fantastic and no pressure. Got us the exact vehicle we wanted and went out of his way to get it from another dealership. Great Experience. Tha He was fantastic and no pressure. Got us the exact vehicle we wanted and went out of his way to get it from another dealership. Great Experience. Thanks Bill More

by LEEHEHE65 Verified Customer Verified Customer

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Kind courteous and worked with us on all aspects of new car purchase. Very Pleasant! Excellent customer service! car purchase. Very Pleasant! Excellent customer service! More

by WHITEHEAD2949 Verified Customer Verified Customer

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They were easy to work with. Have delt with Bill S. many times. He gets things done. Have delt with Bill S. many times. He gets things done. More

by RWILLIAMS167 Verified Customer Verified Customer

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Mark Dumo is the most amazing salesman you have. He is calm, he takes his time, and he gives me a great deal! He is calm, he takes his time, and he gives me a great deal! More

by Andy Verified Customer Verified Customer

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