Bill Tegethoff
Bill Tegethoff at Salerno Duane Chrysler Jeep

Bill Tegethoff | Page 7

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.5
167 Reviews
4.5

167 Reviews

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167 Reviews of Bill Tegethoff

August 02, 2024

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The team provided prompt service, clear communication and courteous staff. I waited for my car and my car was delivered as promised. More

by r.n.fachet
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Recommend Dealer
Yes

August 02, 2024

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Always great service the dealership always values my time and takes my busy schedule into consideration More

by apboosh
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Recommend Dealer
Yes

August 02, 2024

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Quick service while I waited. Easy to schedule as well. We'll definitely be back next time! More

by rvannos
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Recommend Dealer
Yes

June 22, 2024

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Very disappointed at the follow up and the lack of internal communication. Every Call into the dealer on the service side is like starting over. More

by mccarthy_john
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Recommend Dealer
No
Jun 24, 2024

Salerno Duane Chrysler Jeep responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Jun 26, 2024

Salerno Duane Chrysler Jeep responded

We are very sorry to hear about the issues you're experiencing with your vehicle. We pride ourselves on providing our customers with truly great products that are built to last and being known for our great customer service, so it is concerning to read this feedback. We would appreciate the opportunity to speak with you directly to better understand your situation and see what more we can do to help. If you're available to talk, please reach out to us at your earliest convenience.

June 16, 2024

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Very professional and knowledgeable. I was made to feel at ease throughout my repairs. They were very thorough in explaining the procedure of the repair and what I should be expecting wh More

by baturalev
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Recommend Dealer
Yes
Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 15, 2024

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The service department is dealership is fantastic. Bill was responsive to my questions and got the job done on time. Really exceptional experience. More

by mpgnyc1
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs

Jun 17, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate your feedback and taking the time to leave us a 5-star review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

June 14, 2024

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Quick responses, efficient and affordable service. All served with a level of pride and a level of servmamship. More

by nalexander1
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Recommend Dealer
Yes
Jun 17, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 12, 2024

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We made appt in April for recall to be fixed. They had 6 weeks -They knew make and model of car but still did not have the part in stock. So now we need to go back for a second service appt. Not More

by horseyjeanne
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Recommend Dealer
No
Jun 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 3-star review. We're committed to excellence and would greatly value any further feedback you could provide. Ensuring your complete satisfaction is important to us, and we hope to have the opportunity to demonstrate this in the future

June 09, 2024

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The vehicle was diagnosed and repaired properly in a timely manner. Very busy dealership so appointments are necessary. More

by summitautomotive
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Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla

Jun 11, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

June 07, 2024

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Great service! ! Love the customer service, always very nice, helpful, courteous! I was very impressed More

by lucianojackie101
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Recommend Dealer
Yes
Jun 11, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your praise and 5-star review! We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time!

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