Bill Terhorst | Page 45

We recently purchased a new Honda Fit (Sport) for our daughter. We had an excellent experience with this dealership. We worked with Bill Terhorst who made the process quite painless. He was incredibly daughter. We had an excellent experience with this dealership. We worked with Bill Terhorst who made the process quite painless. He was incredibly professional and knowledgeable! He definitely knows what "excellent" customer service means. I would highly recommend this dealership and working with Bill! I should also mention that we were there on the busiest day of the year and despite all the people in that show room, Bill didn't rush or pressure us through the process. He took his time in explaining everything and answering all our questions. Further, after we made the purchase he took time out to make sure that we could get pictures of our daughter with her new car and the big bow! He allowed us to take our time which was really incredible in light of all the other potential sales in the building that day. The owner of the dealership also came out to greet us and as we were leaving he went through the car to make sure everything was perfect. I don't think you could find a better sales person to work with or a better dealership! We are extremely happy with our purchase and are delighted to be part of the the Valley Honda family! We can't wait to go back to get our accessories and work with the service department!! More

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My experience at Valley Honda was GREAT! I have never had a more enjoyable and easy sales process . Everything was simple due to working with both Dan Pantalone and Bill Terhorst. They helped me through ev a more enjoyable and easy sales process . Everything was simple due to working with both Dan Pantalone and Bill Terhorst. They helped me through every step of buying my new CR-V. They were incredibly helpful and attentive and even took an extra long time to teach me how to work my new navigation system. I highly recommend the Valley Honda Dealership and both Dan and Bill. More

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I was quite pleased with the customer service I received from Valley Honda employees. I appreciate the no nonsense approach. The employees of Valley Honda were efficient in expediting my buying process and from Valley Honda employees. I appreciate the no nonsense approach. The employees of Valley Honda were efficient in expediting my buying process and followed through as they stated they would. Overall, the above mentioned items lended to a good experience. I would recommend Valley Honda to anyone interested in purchasing a vehicle. Thanks to Kurt Gonzalez, a pleasant and efficient sales manager, as well as Nick Theodor and Bill Terhosrt for their high quality customer service. More

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We had the pleasure of purchasing a minivan from Bill. We had spoken with once about what we were looking for, and they did not have anything at the moment. But a short time later they got one in, and Bill had spoken with once about what we were looking for, and they did not have anything at the moment. But a short time later they got one in, and Bill remembered we were looking and gave us a call. It was exactly what we wanted, for the price we needed. He not only was courteous and friendly in selling us a car, he went above and beyond to help us find the right one, even though they did not have it at first. Then, 18 months later, our van was totaled! We called Bill again, and again he was on the lookout for us, finding us just what we needed for the price we needed. We have now had the opportunity to work with Bill twice to purchase a used van, and have had excellent experiences both times. In addition, Bill has followed up with us to ensure that everything is going well, even calling to wish me a happy birthday! With Bill and Valley Honda, we feel like we are getting a good vehicle for a good price from a good person. We'll definitely be going back here again! More

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Our sales consultant, Bill Terhorst, went above and beyond what would be expected of any sales consultant in helping us orchestrate a surprise gift of a Fit. He personally delivered the car to rest beyond what would be expected of any sales consultant in helping us orchestrate a surprise gift of a Fit. He personally delivered the car to restaurant, put a big bow on it than texted as to when it was "safe" to come out. He even video taped the big surprise! Kudo's to the dealership for locating the car in the color we wanted and getting it to the dealership in time for the big surprise. We were so impressed with Bill that even though we had an offer at another dealership of 140.00 less for the car we gave Bill the sale and couldn't have been happier with our decision. More

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Everybody was very friendly and we were treated very well and fair. I would highly reccommend the dealership and the sales person Bill Terhosrst. This is our 2nd purchase from Valley Honda and we have extr and fair. I would highly reccommend the dealership and the sales person Bill Terhosrst. This is our 2nd purchase from Valley Honda and we have extrmely happy with both cars and transactions More

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I just purchased a 2010 Honda Civic @ Valley Honda in Aurora. Bill Terhorst was excellent at showing me options in my price range that met all my specific needs. He understood that I wanted a relativel Aurora. Bill Terhorst was excellent at showing me options in my price range that met all my specific needs. He understood that I wanted a relatively new, low-mileage, fuel-effecient, practical, nice looking, low maintenance and easy-to-drive vehicle. He only showed me cars that met these specs & didn't try to steer me towards pricier, fancier ones or on models that didn't meet all my criteria. I highly recommend Bill if you are even thinking of purchasing a new or used car. I have had my car for a whole week now & each day I realize what a great decision he helped me make. For a 1st time car buyer, I was nervous but Bill thoroughly explained the entire process, assisted in meeting my budget, answered all my questions about using this car, & has even followed up with me this week to inquire if I had further questions or concerns about my Honda. I can strongly recommend Bill Terhorst at Valley Honda! More

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Bill and Kurt where great to work with. My experience as before when I bought my Honda Odyssey was outstanding. My son spilled coffee on his new car and Bill was right there to clean it up. I would recom before when I bought my Honda Odyssey was outstanding. My son spilled coffee on his new car and Bill was right there to clean it up. I would recommend this Dealership to anyone Gary More

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We've purchased two cars from Valley Honda. The first was a new Honda Fit and the second, about a year later, was a used Volkswagen Golf. Both experiences were great. Bill is patient, informative, and absolu a new Honda Fit and the second, about a year later, was a used Volkswagen Golf. Both experiences were great. Bill is patient, informative, and absolutely not pushy. I felt like he took the time to get to know us and therefore our car needs. He didn't try to up sell us. There was a small problem with my VW after I purchased it and when I told Bill about it he took care of it immediately at no charge to me. I highly recommend Bill and tell all my friends & family to go see him when they even hint at considering getting another car. More

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Bill gave very great customer service. He let me test drive the cars that I was interested in and helped get the best price for the car I wanted. He was very kind and showed interest in finding me the be drive the cars that I was interested in and helped get the best price for the car I wanted. He was very kind and showed interest in finding me the best car for me. I did not get this same great service at Toyota earlier that day, it really made a difference. More

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