Bill Thorpe
Bill Thorpe at Byers Ford

Bill Thorpe

Finance Director

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.8
120 Reviews
4.8

120 Reviews

Write a Review

120 Reviews of Bill Thorpe

July 03, 2025

Dealership Rating
Employee Rating

Extremely fast and delightful. The entire experience was above any I've heard from a dealer. More

by micah12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Byers Ford responded

Thank you so much for your kind words and wonderful review! We're beyond delighted to hear that your experience exceeded expectations and that we could make the process both fast and enjoyable for you. Your satisfaction means everything to us, and we're honored to have earned your trust. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to serving you again soon!

July 01, 2025

Dealership Rating
Employee Rating

Always have been taken great care of at Byers… From Mark Morgan, finance and the service dept. Top shelf team there. More

by Tangydad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks, Carson Trafzer , Mark Morgan

Jul 02, 2025

Byers Ford responded

Thank you so much for your kind words! It’s always a pleasure to hear when our customers feel well taken care of. We’re thrilled to know that Mark Morgan and the rest of our finance and service teams have provided you with top-notch support. Your feedback truly means the world to us, and I’ll be sure to pass along your wonderful comments to the team. We’re here whenever you need us and look forward to assisting you again in the future

June 27, 2025

Dealership Rating
Employee Rating

Nick was easy to work with and John was very helpful as well. Byers will be my go-to dealer from now on! More

by John D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Nick and John was so positive. It means a lot to us to be your go-to dealer, and we’re here to help whenever you need us. Looking forward to serving you again soon!

June 21, 2025

Dealership Rating
Employee Rating

Great vehicle selection. Polite and professional staff. Large showroom. I would deal with thin again. More

by Yerianj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Grijak

Jun 23, 2025

Byers Ford responded

Thank you for your kind words! We're thrilled to hear you enjoyed our vehicle selection, showroom, and professional staff. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! Safe travels!

June 16, 2025

Dealership Rating
Employee Rating

Rick did a great job! Was very helpful and quick to respond with any questions More

by rconner2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick

Jun 16, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that Rick provided you with such helpful and responsive service. We aim to deliver a smooth and positive experience, and it’s wonderful to know Rick met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your feedback!

June 10, 2025

Dealership Rating
Employee Rating

Very good customer service and very helpful staff with my purchase of my new truck. More

by coolest_aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashbrook

Jun 11, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with excellent customer service and support during your truck purchase. It’s our goal to make every customer feel valued and taken care of. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new truck!

June 02, 2025

Dealership Rating
Employee Rating

Excellent experience! Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. More

by themulheims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashbrook, Bob Drollinger

Jun 09, 2025

Byers Ford responded

Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that Jeff Ashbrook, Bob Drollinger, and Bill Thorpe provided you with such exceptional customer service. Your recognition of the entire team and management truly means a lot, as we always strive to deliver the best possible experience to our customers. Knowing it was the best service you’ve received from any dealership is the ultimate compliment and motivates us to keep exceeding expectations. We’re grateful for your trust and support and look forward to assisting you again in the future!

May 30, 2025

Dealership Rating
Employee Rating

They are very professional they care about the customer I know my truck will be done on time 🇺🇸 More

by mcgeorge0462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you for your kind words and your trust in us! We’re committed to providing professional service and ensuring that every customer feels valued. It’s great to hear your confidence in our ability to deliver on time. We look forward to taking care of your truck and exceeding your expectations. Thank you for choosing us! 🇺🇸

May 23, 2025

Dealership Rating
Employee Rating

Carson is always friendly, accommodating and knowledgeable. Handles everything with professionalism & thoroughness. The service is always complete and done correctly the first time. More

by beckylr5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Carson. Providing friendly, professional, and thorough service is something we always strive for, and it’s wonderful to know Carson has delivered just that. We appreciate your trust in us and look forward to assisting you again in the future!

May 13, 2025

Dealership Rating
Employee Rating

Byers Ford has an awesome staff! They are very knowledgeable and proficient. Very thorough. Enjoy talking to them. More

by maof3bz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing thorough and knowledgeable service is very important to us, and it’s wonderful to know you enjoyed interacting with our staff. We truly appreciate your feedback and look forward to serving you again in the future!

1
...

Dealership Inventory (271 Vehicles)

used 2024 Ford Bronco Sport car, priced at $29,661
2024 Ford Bronco Sport
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $41,192
2025 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford F-350 car, priced at $70,042
2025 Ford F-350
new
Silver exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $46,305
2025 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2020 Ford Edge car, priced at $22,961
2020 Ford Edge
used
Agate Black exterior
Automatic
All-wheel Drive
used 2017 Toyota Highlander car, priced at $19,858
2017 Toyota Highlander
used
Blizzard Pearl exterior
Automatic
All-wheel Drive