Bill Thorpe
Bill Thorpe at Byers Ford

Bill Thorpe

Finance Director

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.6
112 Reviews
4.6

112 Reviews

Write a Review

112 Reviews of Bill Thorpe

May 23, 2025

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Employee Rating

Carson is always friendly, accommodating and knowledgeable. Handles everything with professionalism & thoroughness. The service is always complete and done correctly the first time. More

by beckylr5757
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Carson. Providing friendly, professional, and thorough service is something we always strive for, and it’s wonderful to know Carson has delivered just that. We appreciate your trust in us and look forward to assisting you again in the future!

May 13, 2025

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Byers Ford has an awesome staff! They are very knowledgeable and proficient. Very thorough. Enjoy talking to them. More

by maof3bz
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Recommend Dealer
Yes
May 14, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing thorough and knowledgeable service is very important to us, and it’s wonderful to know you enjoyed interacting with our staff. We truly appreciate your feedback and look forward to serving you again in the future!

May 13, 2025

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I was with the understanding that my oil changes where free since I bought the Highlander there. I was charged over $100.00 for the last oil change. They also said i needed new wipers front and back, I ju More

by Walt Fleak
Service Price Transparency
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Recommend Dealer
No
May 14, 2025

Byers Ford responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience, and we completely understand your frustration. Regarding the oil change cost, we’d like to clarify any misunderstandings about the terms of your service plan. If you believed the oil change should have been included, we’d be happy to review your purchase records to ensure everything is accurate and transparent. Additionally, we apologize for the recommendation regarding the rear wiper. This clearly doesn’t align with the high standards we strive for, and we’ll address the matter with our team to ensure proper attention to detail moving forward. Your satisfaction is important to us, and we’d appreciate the opportunity to make things right. Please feel free to reach out so we can assist further. Thank you again for bringing this to our attention.

April 29, 2025

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Brought car in for oil change no appointment was necessary Carson got it right in and was done in a timely manner More

by fomoco52
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Recommend Dealer
Yes

April 25, 2025

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Timely and accurate quote on service estimate Value pricing friendly and very convenient time slots More

by larry.list
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Greg Maynard

April 25, 2025

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Fast and efficient process. Our sales rep, Mark Morgan, was fantastic. Very knowledgeable and honest. More

by britta
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan

March 10, 2025

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Mark and Bill were great to work with and having the CarFax report available online for your used car inventory was the reason I went with your dealership. Thanks all! More

by Kim
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan

March 09, 2025

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Employee Rating

Mark Morgan was great salesman , answered all my questions! My Truck had to go back into service because the actuator and a connector were bad service rider Carson was great answered all my questio More

by anner54
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan , Carson Trafzer , tech.- Lian Gray

January 13, 2025

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Employee Rating

Easy, efficient and friendly to do business with. This was the 4rth car from Byers and it has always been a good experience. More

by Currysmarina
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Recommend Dealer
Yes

Other Employees Tagged: Todd Garverick , Grant Ceneskie

April 22, 2024

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Employee Rating

Staff was friendly and not to pushy. The whole process was pretty quick and easy. Mark and Bill were very helpful. More

by kotakare
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan

Apr 24, 2024

Byers Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Byers Ford, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

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