Bill Thorpe
Bill Thorpe at Byers Ford

Bill Thorpe | Page 3

Finance Director

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.8
142 Reviews
4.8

142 Reviews

Write a Review

142 Reviews of Bill Thorpe

July 12, 2025

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Friendly competent personnel who give you accurate information about how long it will take to service your car. More

by Andrew brenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Byers Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our team provided accurate information and made your service experience a pleasant one. Providing friendly and reliable service is always our top priority, and it means so much to know we’ve earned your trust.

July 10, 2025

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Facility was clean Our salesman Wes was polite courte and knew the product well Unfortunately I live 60 miles away and will not be using the service department. I think the outside could be cleaned up More

by gshfr48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wesley Blakemore

Jul 11, 2025

Byers Ford responded

Thank you for your feedback! We're so glad to hear that Wes provided polite and knowledgeable service and that you found our facility clean. We appreciate your suggestion about the outdoor area and will certainly take it into consideration. While we're sorry you won't be visiting our service department due to the distance, we’re grateful for your visit. If there's anything we can assist with in the future, don’t hesitate to reach out!

July 03, 2025

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Extremely fast and delightful. The entire experience was above any I've heard from a dealer. More

by micah12
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Byers Ford responded

Thank you so much for your kind words and wonderful review! We're beyond delighted to hear that your experience exceeded expectations and that we could make the process both fast and enjoyable for you. Your satisfaction means everything to us, and we're honored to have earned your trust. If there’s anything you need in the future, please don’t hesitate to reach out. We look forward to serving you again soon!

July 01, 2025

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Always have been taken great care of at Byers… From Mark Morgan, finance and the service dept. Top shelf team there. More

by Tangydad
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks, Carson Trafzer , Mark Morgan

Jul 02, 2025

Byers Ford responded

Thank you so much for your kind words! It’s always a pleasure to hear when our customers feel well taken care of. We’re thrilled to know that Mark Morgan and the rest of our finance and service teams have provided you with top-notch support. Your feedback truly means the world to us, and I’ll be sure to pass along your wonderful comments to the team. We’re here whenever you need us and look forward to assisting you again in the future

June 27, 2025

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Nick was easy to work with and John was very helpful as well. Byers will be my go-to dealer from now on! More

by John D
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 30, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Nick and John was so positive. It means a lot to us to be your go-to dealer, and we’re here to help whenever you need us. Looking forward to serving you again soon!

June 21, 2025

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Great vehicle selection. Polite and professional staff. Large showroom. I would deal with thin again. More

by Yerianj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Grijak

Jun 23, 2025

Byers Ford responded

Thank you for your kind words! We're thrilled to hear you enjoyed our vehicle selection, showroom, and professional staff. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! Safe travels!

June 16, 2025

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Rick did a great job! Was very helpful and quick to respond with any questions More

by rconner2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick

Jun 16, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that Rick provided you with such helpful and responsive service. We aim to deliver a smooth and positive experience, and it’s wonderful to know Rick met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your feedback!

June 10, 2025

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Very good customer service and very helpful staff with my purchase of my new truck. More

by coolest_aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashbrook

Jun 11, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with excellent customer service and support during your truck purchase. It’s our goal to make every customer feel valued and taken care of. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new truck!

June 02, 2025

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Excellent experience! Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. More

by themulheims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashbrook, Bob Drollinger

Jun 09, 2025

Byers Ford responded

Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that Jeff Ashbrook, Bob Drollinger, and Bill Thorpe provided you with such exceptional customer service. Your recognition of the entire team and management truly means a lot, as we always strive to deliver the best possible experience to our customers. Knowing it was the best service you’ve received from any dealership is the ultimate compliment and motivates us to keep exceeding expectations. We’re grateful for your trust and support and look forward to assisting you again in the future!

May 30, 2025

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Employee Rating

They are very professional they care about the customer I know my truck will be done on time 🇺🇸 More

by mcgeorge0462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you for your kind words and your trust in us! We’re committed to providing professional service and ensuring that every customer feels valued. It’s great to hear your confidence in our ability to deliver on time. We look forward to taking care of your truck and exceeding your expectations. Thank you for choosing us! 🇺🇸

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