Bill Winter

Good overall experience. However upon closing I felt that the selling of the various protection plans were rushed. I was pressured as if it was a time share! I feel these sho However upon closing I felt that the selling of the various protection plans were rushed. I was pressured as if it was a time share! I feel these should be presented prior to the pick-up day. More

by lautar511 Verified Customer Verified Customer

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Connor and the whole team at South Hills were great to work with through our most recent purchase. This was not our first vehicle from this dealership and they've always been great during the shopping and work with through our most recent purchase. This was not our first vehicle from this dealership and they've always been great during the shopping and sales process. Extremely responsive and no surprises at the finish line. Their service department has always taken good care of my family's vehicles and for that I am appreciative. More

by mgraziani Verified Customer Verified Customer

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I like how well everyone treats me, they seam to really about you, we buy all of our cars here about you, we buy all of our cars here More

by mckenney.scott Verified Customer Verified Customer

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Staff is great to work with. .. knowledgeable and give attention to detail. Courteous demeanor from all i have come into contact with. .. knowledgeable and give attention to detail. Courteous demeanor from all i have come into contact with. More

by Pghcog Verified Customer Verified Customer

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Do not fall for the response they leave on your review to call the manager because he won't answer OR CALL YOU BACK!! My review disappeared. DO NOT BUY A VEHICLE FROM THIS PLACE & although clearly most call the manager because he won't answer OR CALL YOU BACK!! My review disappeared. DO NOT BUY A VEHICLE FROM THIS PLACE & although clearly most of the issue is the default of the car, the communication and professionalism from the dealership is absolutely childish and unbelievable Got a hybrid jeep here, not even a year old. Several recalls, very unsafe (using words like fire and catastrophic). Along with the recalls, several other issues with the car (shut off on my husband as he was pulling in traffic, service 4wd, take a turn and RPMs go up to red, and countless other issues). I reached out to them now for months about this car. Was told I needed to reach out to Jeep, Jeep tells me I needed to reach out to Stellantis, Stellantis tells me to reach out to dealership. I text, I call, I get absolutely no response. Hung up on after expressing my frustration to the sales manager (after he didn’t call me back twice). I then call the general manager LAST Monday- no response, no return call. Call again "he's on vacation". Ok I will leave a note for him to call you. It has now been an entire week and now another phone call not returned from BILL the GENERAL MANAGER. I have 2 small children that I cannot put in a brand new car that has several safety issues only to be told “we can’t do anything for you” or “you’re going to lose a lot of money if we get you into a different car” I pay $400 a month and can only use half of the power source now for months (recall says I cannot plug it in- it’s a hybrid). No one wants to help, they just want your money and will ignore your calls (and hang up on you). While I understand this is a lease, the lack of compassion, communication, help, or even lending a loaner car is beyond frustrating. I feel like I have been lied to this entire time, only because they are still getting my money. They keep pointing the finger at everyone else but themselves. More

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My experience was great. I am very pleased with my new jeep…love it! Done I am very pleased with my new jeep…love it! Done More

by googspsu Verified Customer Verified Customer

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I am a repeat customer and love the dealership-highly recommend to others for their car buying needs. recommend to others for their car buying needs. More

by erinfrohnhofer Verified Customer Verified Customer

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Have several back-to-back emails from Taylor. You lied, Have emailed she'll only run 2 inquiries, Well what did you do? PLUS still to date, she RUNS and HIDES the other way you shady Clown. She You lied, Have emailed she'll only run 2 inquiries, Well what did you do? PLUS still to date, she RUNS and HIDES the other way you shady Clown. She in fact, took our personal info that she wanted so badly in the morning, Only to FAIL to acknowledge or let people know the status! Guess what, we'll use your email on a Federal Civil Suit against you. Charlie only responds or talks to you when he sees fit. More

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I purchased a 2019 Ford Explorer in January for $35,000 we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in we drove it off the lot that night with an error on the dash stating the tires were low we went back in and told the salesman and he said to call in the morning and he would have it taken care of we called we were unable to get a hold of him I took it in for service and they told me that the three tires were leaking and they were not covered therefore I would be charged $140 to have these repaired I feel they should be inspecting the vehicles prior to sending customers home with an adequate tires I will never purchase another vehicle at this dealership and will not recommend also was told this vehicle had a DVD player in it however it did not come with a remote and they refused to rectify the situation however they advertised as though it came with a working DVD player I called multiple times was never given a callback and no one was able to help me very disappointed will not return More

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Treated fairly. Recommend Charlie Shaver was a great sales person. Had to take back for an update and service Dept was just as nice! sales person. Had to take back for an update and service Dept was just as nice! More

by SUSIESPOTS Verified Customer Verified Customer

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