Billy Comtois
Billy Comtois at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Billy Comtois | Page 2

Certified Sales Consultant

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

4.7
74 Reviews

Billy Comtois loves being a certified sales consultant and member of the Armory team. The Bethlehem native joined us after a stint in the restaurant business, and says it was Armory's 96-plus years of history and the fact that we're a family owned and operated company that made the move appealing. The exciting atmosphere and good people who work here were an added bonus. Comtois has a passion for dealing with people and a desire to get them what they want, especially if what they want is a new car. His own dream car is the 2016 Dodge Charger Hellcat, an entirely different beast than his Armory favorite, the Jeep Cherokee. Comtois is also an accomplished bowler, being the youngest person (at the time) to make the Empire State Games at the age of 14. He still bowls in his spare time, and enjoys a good hike.

4.7

74 Reviews

Write a Review

74 Reviews of Billy Comtois

October 28, 2024

Dealership Rating
Employee Rating

Still waiting for the dealer to get back to me on a warranty issue they have not fixed over a year ago! More

by vincommisso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jerome Rucker

Oct 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, It's concerning to hear about the delay in addressing your warranty issue. We strive for timely resolutions and apologize for any inconvenience caused by this prolonged wait. Please reach out at your earliest convenience so I can assist you further. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 24, 2024

Dealership Rating
Employee Rating

I sat there for an hour and 45 minutes. They told me that I’ll put shaft seal and didn’t have one and I was sent away with a brand new truck still leaking from the transmission. More

by kerrywolf66
Workmanship
Recommend Dealer
No

Other Employees Tagged: Lisa Stewart , Service

Oct 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Kerry, I'm sorry to hear about your experience with the transmission issue. It's disappointing that we couldn't resolve it during your visit, and I apologize for any inconvenience this has caused. Please reach out so we can address this matter promptly and ensure everything is taken care of properly. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 24, 2024

Dealership Rating
Employee Rating

No communication took over a month for repairs 13000. 00 repair jeep was still not fixed More

by Jwarrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, I'm sorry to hear about your experience, and I completely understand your frustration. Communication and timely repairs are extremely important to us, and it's clear we fell short in your case. I'd like to personally look into this situation to ensure we address the issue with your vehicle and make things right. Please contact me directly so we can discuss how to move forward and resolve this for you. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 17, 2024

Dealership Rating
Employee Rating

Excellent Great customer service always a Pleasure going there, friendly and very attentive Would recommend to anybody More

by TONYMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

Oct 18, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for sharing your experience! We're happy to hear we provided excellent service during your visit with us at Armory Chrysler Dodge Jeep Ram Fiat of Albany. We look forward to assisting with any future car needs!

October 16, 2024

Dealership Rating
Employee Rating

3 months for a oil change appt is unsatisfactory. Service mechanics were great scheduling sucks More

by THOMAS_FRANKOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 17, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello Thomas, Thank you for your feedback, and I apologize for the long wait to schedule your oil change. While I'm glad to hear the service mechanics met your expectations, I understand that the scheduling delay is frustrating. Please feel free to reach out directly, and I'll do my best to accommodate you sooner for future visits. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 11, 2024

Dealership Rating
Employee Rating

Dropped my vehicle off for an oil change and it was serviced in a quick amount of time..Was happy. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It makes us smile to hear that our team at Armory CDJR of Albany provided great service for you. Thank you for sharing your experience, Elaine! We hope you'll stop by and pay a visit again soon!

October 09, 2024

Dealership Rating
Employee Rating

Billy Comtois is always friendly, helpful, honest, and professional. I have purchased and leased many vehicles from here and have no intention of changing. More

by CMBELLE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to hear that Billy has consistently provided you with friendly and professional service at Armory CDJR of Albany. Thank you for your continued trust in us, and we look forward to assisting you with any future vehicle needs!

Oct 10, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're glad to hear that Billy has consistently provided you with friendly and professional service at Armory CDJR of Albany. Thank you for your continued trust in us, and we look forward to assisting you with any future vehicle needs!

October 07, 2024

Dealership Rating
Employee Rating

I made an appointment a month in advance. Armory didn't work on my truck for over a week and failed to fix issues that were repeat repairs from prior visits. I'm completely dissatisfied wit More

by william.sigadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 08, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

William, I'm sorry to hear about your experience and the delay in addressing your truck's issues. We strive for timely and effective service, so it's concerning to learn we fell short here. Please reach out at your convenience so we can work towards a suitable resolution together. Thank you, Craig Colangelo - Service Manager - craigcolangelo@armoryauto.com

September 23, 2024

Dealership Rating
Employee Rating

The advisor kept me updated throughout the entire process and was able to get my car in for service quickly More

by KRISSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the review, Krissie! We're glad our advisor kept you informed and got your car serviced quickly. If you need anything further down the road, feel free to give us a shout at Armory CDJR of Albany.

September 21, 2024

Dealership Rating
Employee Rating

Staff is courteous and helpfull. The sales people are easy to deal with and you don't get the sense you're being taken advantage of. Very fair pricing. More

by SHAWN.MCGEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart , Matt Dyer

Sep 22, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Shawn, Thank you for your business and this review. We're happy to hear Billy, Lisa, and Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

2
...

Dealership Inventory (217 Vehicles)

new 2026 Ram 1500 car, priced at $59,675
2026 Ram 1500
new
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Dodge Durango car, priced at $51,155
2026 Dodge Durango
new
Red exterior
Automatic
All-wheel Drive
new 2026 Ram 2500 car, priced at $66,175
2026 Ram 2500
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2024 Nissan Sentra car, priced at $17,497
2024 Nissan Sentra
used
Black exterior
CVT
Front-wheel Drive
new 2026 Ram 2500 car, priced at $72,175
2026 Ram 2500
new
Diamond Black exterior
Automatic
Four-wheel Drive
used 2018 Chevrolet Silverado 1500 car, priced at $22,173
2018 Chevrolet Silverado 1500
used
Deep Ocean Blue Metallic exterior
Automatic
Four-wheel Drive