Billy Kessler | Page 17

Friendly and Receptive Staff Jon Lau was helpful and thorough in getting my deal set up and as quick as possible and he took the time to go over the features of my car inside and Jon Lau was helpful and thorough in getting my deal set up and as quick as possible and he took the time to go over the features of my car inside and out. The GM spoke with me and helped facilitate the deal and the finance manger was awesome as well. More

by KAMTCHLL99 Verified Customer Verified Customer

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Very Helpful Marcus and Billy were very helpful in meeting our needs for a new vehicle! We were very pleased with the selection and quality of service. Marcus and Billy were very helpful in meeting our needs for a new vehicle! We were very pleased with the selection and quality of service. More

by BMACC1188 Verified Customer Verified Customer

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Everyone was great to work with. We went in on a Sunday and everyone was upbeat for the day of the week and how cold it was outside. Cannot say enough about Luis! We went in on a Sunday and everyone was upbeat for the day of the week and how cold it was outside. Cannot say enough about Luis! More

by KENNYWAYNEP Verified Customer Verified Customer

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Buying My Honda Marcus was very helpful and he really knows all the features for the Honda I purchased. He was awesome and made me a very happy customer. Marcus was very helpful and he really knows all the features for the Honda I purchased. He was awesome and made me a very happy customer. More

by KSTOGNER21 Verified Customer Verified Customer

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Tjp review Great customer service. John was very easy to work with and he made me feel I could trust him. Billy offered a nice explanation of the finance requ Great customer service. John was very easy to work with and he made me feel I could trust him. Billy offered a nice explanation of the finance requirement for 500 military bonus More

by TJ.PAUSCHE Verified Customer Verified Customer

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Car Buying Everything was great. Thanks for a good experience. No complaints. I love my new car. Have a Happy Thanksgiving and a Merry Christmas. Happy New year Everything was great. Thanks for a good experience. No complaints. I love my new car. Have a Happy Thanksgiving and a Merry Christmas. Happy New year More

by MEMPHISMAKEUPGIRL Verified Customer Verified Customer

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Best Car Buying Experience Ever Purchased a new 2020 Civic SI yesterday and was the most pleasant car buying experience. The salesman (Marcus) was helpful, informative, and professi Purchased a new 2020 Civic SI yesterday and was the most pleasant car buying experience. The salesman (Marcus) was helpful, informative, and professional. Sales Manager (Billy) was equally pleasant to deal with. Shout out to the finance dept as well (Reggie). If you are looking to purchase a Honda, I highly recommend Wolfchase Honda as your dealership of choice in the Memphis metro area. More

by Mark P Verified Customer Verified Customer

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Got the run around on promised repairs on used car bought Before purchasing my used car in October from Wolfchase Honda, I took it to my mechanic who said there were several codes my car was showing that woul Before purchasing my used car in October from Wolfchase Honda, I took it to my mechanic who said there were several codes my car was showing that would need to be fixed, one of which was an expensive coolant pump. Long story short, I was told by Honda the recall had been performed on the coolant pump (recall was issued because of the potential to start a fire) when, in fact, it had not. Fortunately I checked in with Audi to make sure the recall had been done & had it taken care of myself. I am still currently trying to get my windshield replaced/repaired that I was assured would be taken care of- going on week 4 now. I don't even know what the other codes meant could be wrong with my car, but apparently the codes aren't showing anymore. I am truly disappointed in Wolfchase Honda- I've been a long time customer & had pretty much all of my service work completed there. The relationship ends here- I will not be shopping for another car at Wolfchase Honda at any point. More

by EMILY38134 Verified Customer Verified Customer

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Very good, they were very professional and helpful. Excellent, I had a great experience and was very satisfied with the service. I enjoyed talking with both Shean and Mr. Kessler. They very helpful in Excellent, I had a great experience and was very satisfied with the service. I enjoyed talking with both Shean and Mr. Kessler. They very helpful in making certain I was satisfied with the car that I purchased. More

by THORNTONRONALD Verified Customer Verified Customer

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Buying a car Very impressed with this Honda. I have gone to Honda-385 before to get my car serviced/ purchasing. Will definitely come back to Wolfechase for serv Very impressed with this Honda. I have gone to Honda-385 before to get my car serviced/ purchasing. Will definitely come back to Wolfechase for service and new Pilot in next 6 years. Ed was very professional and made the waiting experience great. Extremely friendly, humble, and funny. Billy came and introduced himself- professional. AWESOME pink tie and I compliment the balloon idea for the cars. Go tigers. Carl, loved his desk. HAHA. I told him to be real with me the second I sat down, and he was. He gave me awesome advice on what to do as far as moving into the future, and he was very professional. Carl was honestly the reason I won't go anywhere else for a car. I have friends getting new cars within the next 3 months. I have told them how great Carl was, and I will definitely recommend my friends sit down with Carl as they go through the car buying experience as well. No complaints here. However, the people at Nissan.. another story. I did not feel welcomed, and they were not willing to work with me what-so-ever. I wish I could complete a survey for Nissan. More

by RACHEL.G Verified Customer Verified Customer

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